Sona Dermatology of Charlotte - Midtown - TEMPORARILY CLOSED

Oct 2023

I was a client of theirs for laser hair removal and I would NOT recommend. I am a white female with thick, dark brown hair, aka their “perfect candidate” and left after 7 treatments with only about 20% success. This was very disappointing considering I spent over $1k for this service. This location has had VERY high turnover, and the only person who knew what they were doing was the PA that handled my last couple of treatments was very knowledgeable and friendly. She made my treatments much more bearable than the previous technicians. For one of my sessions, they used a faulty machine that burned me, and an incident report had to be filed. The tech that day knew something...read full review

Sep 2023

I was a client of theirs for laser hair removal and I would NOT recommend. I am a white female with thick, dark brown hair, aka their “perfect candidate” and left after 7 treatments with only about 20% success. This was very disappointing considering I spent over $1k for this service. This location has had VERY high turnover, and the only person who knew what they were doing was the PA that handled my last couple of treatments was very knowledgeable and friendly. She made my treatments much more bearable than the previous technicians. For one of my sessions, they used a faulty machine that burned me, and an incident report had to be filed. The tech that day knew something...read full review

Nov 2022

I had 3 appointments with the PA, Shane, who was very knowledgeable and professional. I was billed out-of-pocket for my services at an agreed upon price at the point of service. I continued to receive bills as if I hadn’t paid to the point of harassment. The staff was unhelpful resolving this as well as their billing department, to the point I’ve had to file suit against them to resolve. All was a waste of my time and energy, but it seemed the billing errors were intentionally a run around and not wanting to resolve.