About Novant Health Primary Care South End
Novant Health Primary Care South End is a highly-regarded medical practice that focuses on long-term health goals and treats patients as partners in care. The staff, including Dr. Lai and Dr. Patel, are known for being professional, knowledgeable, and personable. Patients appreciate how much time they take to listen and explain medical issues, reflecting a calm and serious approach to care. The office operates efficiently, with online booking and flexible scheduling available. The team is accommodating, with staff members going above and beyond to ensure patient comfort. Many reviews highlight Dr. Patel as an intelligent and compassionate physician who tailors care to each individual. Dr. Lai is also praised for making patients feel valued and taking the time to explain everything in detail. Overall, Novant Health Primary Care South End is a trusted and caring medical practice that provides exceptional care, and patients report a positive experience with both the doctors and the front desk staff.
This office is top tier!! From the smiles at the front desk especially Stephen (an angel ☺️)😀 and Kayla 😄 I mean the best of the best!! The overall staff gets 20 across the board!!! I would walk a thousand miles to be seen at South End!!
Exceptional service. Extremely professional and friendly.
I am absolutely delighted with the exceptional care I received from my doctor! (Dr. Nadirah), She is truly one of a kind - kind, compassionate, and genuinely invested in her patients' well-being., and she takes the time to listen attentively and address all concerns. What struck me most, however, is her authenticity - she is unapologetically herself, and her sincerity shines through in every interaction. I feel incredibly fortunate to have her as my doctor and couldn't recommend her more highly!.
Dr. Patel is the intelligent and compassionate physician we all hope to have as our primary doctor. She embodies the speciality and sees each patient as an individual that she tailors care for. I hope to have her as my physician for years to come.