Reviews

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  • P K
    Apr 2026

    I cannot gush enough about the AMAZING experience we had at PMC! From the ED to surgery, to the 4th floor med/surg/telemetry unit. My mom received the most attentive and responsive care from each and every team member we encountered. From patient registration, nurses, CNAs, physicians, administration, patient transport, cafe service, etc...everyone who works here is so kind and friendly. The stressful medical situation my mother was experiencing was turned into a pleasant ride through the Novant medical system. A very special shout out to Nicole C., RN & Dr. Rossitch in the ER, Dr. Kyle Johnson, urology, Forrest P. patient transport, and each and every CNA & RN on the 4th floor telemetry unit. Thank you for the oustanding care! It's not easy work, but you all do it with compassion and enthusiasm! We are forever grateful for your service to patients and families. 🥰

  • Laura Garcés
    Apr 2026

    I had an outstanding experience at Novant Health Presbyterian Medical Center’s Emergency Department. From the moment I arrived, I was treated with genuine compassion and care. I was called back for vitals within about two minutes, and although I briefly returned to the waiting area, I was placed in a room in roughly 20 minutes. I know ER visits don’t always move this quickly, but in my case, the efficiency was remarkable. I was in and out within two hours, which is incredible compared to past experiences I’ve had elsewhere.

    What truly stood out to me was the kindness of every single staff member I encountered. Each person took a moment to connect with me beyond just my medical needs—whether through a kind comment, a compliment, or a simple personal question. It made the entire experience feel intentional and human. I didn’t feel like just another number; I felt genuinely cared for.

    The provider, along with the entire team, was extremely gentle, attentive, and reassuring throughout my visit. They also helped move things along quickly in getting me scheduled for surgery, which made a huge difference. I’m incredibly grateful for the level of care I received.

  • Sarah Sullivan
    Apr 2026

    I recently gave birth and had to stay for 5 days and I have nothing but good things to say. All
    Of my doctors and nurses were nothing short of perfect. I’d specifically like to mention Charity and Michelle in labor and delivery and then Jo in postpartum/ specialty. Not only did they all give me the best medical care but they truly made me feel like I was talking to friends. I will forever be recommending all of my friends to give birth here

  • Emmanuel Fields
    Apr 2026

    I came to this location from monroe hospital march 31st 2026. I woke up Thursday April 2nd I didnt receive no bath instead I got a inappropriate wipe down, was touched in my private area by two nurses who refused to answer my wife phone calls and keep my family updated... I will always forever fear walking through those doors this makes me fear every hospital in charlotte NC I dont get why I was poked up multiple times by these direct two night nurses I dont know any game plan I reported this to authorities as they may have done this to someone else besides me people be afraid to report things and im not I definitely have terrible nightmares now.

  • Andrew
    Apr 2026

    I don’t recommend this hospital for delivering a baby. The building is old. The overnight suite are 1 star motel quality.
    The doctors leading up to delivering the baby were under qualified. I recommend go to atrium for your medical services.

  • Rachel Jackson
    Apr 2026

    I had to deliver my sweet girl here due to a CPAM. The amount of care, kindness, and empathy we received made our stay exceptional! Thankfully our little girl was asymptomatic and we did not need the NICU. Everyone I talked to was kind, considerate, and informative. We had amazing care and an overall wonderful experience!

  • Caylee Coffey
    Apr 2026

    My daughter Hayven had to come in and spend 24 hours for her EEG on the pediatric unit. Let me just tell you the eeg tech’s, nurses, cna’s, doctors EVERYONE was so kind and sweet to my girl! I was highly impressed. I have never seen a hospital that cared so much. Keeping a child in a room for 24 hours is not easy, but they brought her toys, and coloring books and her eeg tech’s had a dance party with her to get her happy to finish one of her tests, and went and got her some of her favorite chips for her to snack on! Literally everyone made the experience a great one for us and it truly means the world to us! We appreciate this hospital and the staff! Thank you for everything that you do!🤍🤍

  • Terry Roberson
    Mar 2026

    I had a major heart attack in Jan and was sent to Presbyterian hospital and I am so thankful that I was sent there.
    The 5th floor Cardiac ICU nurses, and the Cardiac Unit on the 6th floor, PA’s and surgeons were phenomenal! They all made the traumatic experience that I had easier by their kindness and concern. I asked them if they were angels.
    Great hospital and staff! Love them and so thankful for everyone of them!

  • Mangia1
    Mar 2026

    Always clean and beautiful rooms. Excellent care with constant updates. 10/10. Treated my love one like family, and the care team and surgeon were excellent. Parking was decent. Thank you 👍🎉

  • Angela Williams
    Mar 2026

    Always using professional skills in all areas
    Admitting , getting vitals
    Service

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Novant Health Presbyterian Medical Center

200 Hawthorne Ln, Charlotte

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours