Sep 2024
Great Company, outstanding service. A pleasure to deal with from the start they are very responsive and knowledgeable about their craft.
About MyNewSurface
Welcome to MyNewFloor.com, offering a wide selection of high-quality carpet, laminate, vinyl, hardwood, and tile flooring at their showrooms and warehouses in Charlotte, North Carolina. Customers praise the company's extensive product range, which caters to diverse styles and budgets. In addition to their impressive inventory, MyNewFloor provides expert installation services to ensure a flawless finish.
Reviewers highlight the exceptional customer service provided by the friendly staff, who guide customers through the selection and installation process. The company is known for its responsiveness, with one customer noting that their team completed the job within the promised 2-day timeframe. Clients also appreciate the competitive pricing, with one noting that the per-square-foot cost was inclusive of all services.
Overall, MyNewFloor has consistently exceeded customer expectations, offering a seamless flooring experience from product selection to professional installation. Customers recommend the company for its quality workmanship, reliable service, and unbeatable value.
Reviews
Aug 2022
Start to finish, everything to do with this experience was wonderful! First with accommodation of schedules and time. The sit down to pick was amazing. With so much information we were able to make the best decision for our home. The options were all beautiful and the one's we picked felt perfect! We closed on our new home on Monday and they got us on schedule for Tuesday morning. By Friday night our whole home had beautiful new floors!! The crews were amazing! Trustworthy, flexible, efficient, and kind! They gave us freedom to think things out and were incredibly patient. Honestly, the floors are stunning! The house looks brand new and so bright. They did an amazing job! Being OCD, I seek out imperfections or mistakes but they made none. They even cleaned the floors with a pup friendly cleaner! We love them, our pups love them, and we can't refer enough. We will never go through anyone else. 100/10. Amazing!!!
Photos
Hours
Monday 10AM - 6PM
Tuesday 10AM - 6PM
Wednesday 10AM - 6PM
Thursday 10AM - 6PM
Friday 10AM - 6PM
Saturday 10AM - 4PM
Sunday Closed
Good to know
- offers repair services
Location
9716 Rea Rd Suite C, Charlotte, NC 28277
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