I had a massage with Dalton today, and overall, I really enjoyed the experience. He did a great job, especially with the attention he gave to my neck. I definitely felt the difference afterward. I will say that I feel a little more time was spent on my neck than on the full-body relaxation portion, but I still enjoyed the massage.
My only concern was the timing. I set my own timer because of previous experiences, and unfortunately, when the massage was over, I still had 15 minutes left on my timer. I arrived at 4:21 PM for my 4:30 PM appointment, we started promptly at 4:30 PM, and I was in my car by 5:45 PM.
Since massages aren’t inexpensive, every minute really counts for me—especially because this was my first time booking a 90-minute massage and I was really excited about having that full amount of time to relax. I just left feeling a little disappointed that I didn’t receive the full 90 minutes I had booked and paid for.
That said, I did enjoy Dalton’s technique and appreciated the attention he gave to my neck. I would just hope that moving forward, the full appointment time is honored, because that makes a big difference in the overall experience.
About Massage Envy
Massage Envy offers massage, skin care, and total body stretch services, providing an important contribution to total body wellness and a healthy lifestyle. The business has impressed multiple customers with its high-quality service and skilled, professional therapists.
Customers have had positive experiences with therapists such as Ernest, who was able to locate areas of tension without being told and adjusted the pressure to suit the customer's needs. Another therapist, Jeff, was described as a "perfect match" for the customer's needs, using the right amount of pressure and demonstrating knowledge and skill.
Additionally, a customer had a deep tissue massage with Brittany, who was described as "amazing" and "on point" with her technique. The customer found Brittany's skills to be superior to previous massages received.
Recent reviews also praise the work of therapists Michael and Norman. Michael was able to employ firm, intentional skill to release pain and tension, while Norman provided a relaxing yet effective massage, leaving the customer feeling sore but satisfied.
Massage Envy continues to impress customers with its skilled and professional therapists, who deliver satisfying and effective massage experiences.
Reviews
I travel back & forward from Fl to Charlotte all the time for work been trying out different locations and I can most def say so far this is my favorite location! Ernest is most def that guy! Massage was great he was excellent will come to him everytime ! And will recommend him to anyone!
The facial was relaxing from start to finish, with thoughtful touches that made it feel luxurious. The treatment left my skin radiant and rejuvenated, and Lamya very much put me at ease. If you’re looking to truly treat yourself, go see Lamya. Five stars without hesitation!
Photos

Hours
Good to know
- by appointment only
- accepts credit cards
- accepts apple pay
- private lot parking
- gender-neutral restrooms
- wheelchair accessible
Location
14835 Ballantyne Village Way Ste 160, Charlotte, NC 28277
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