HAIRCLUB

Hair Replacement Service, Cosmetic Surgeons, Hair Loss Centers

10945 Winds Crossing Dr STE 100, Charlotte, NC 28273

About HAIRCLUB

HairClub: Proven Hair Loss Solutions and Expert Care HairClub is the leading provider of hair loss solutions in North America, offering a wide range of proven treatments to regrow, replace, and restore hair. With 121 centers across the US, Canada, and Puerto Rico, HairClub provides personalized solutions for every stage of hair loss and type of hair, from thinning hair and early prevention to advanced hair replacement systems. One long-time customer shares their positive experience, praising the knowledgeable and personable stylist, Susan, who has been caring for their hair for about six to seven years. The customer consistently leaves the salon feeling like "a million bucks" after Susan's excellent work on their hair, hair care, and styling. However, the customer also notes some concerns with certain "tactics" used by the company to try to generate additional revenue. Specifically, the customer had issues with the quality of the lace wigs provided, which experienced significant shedding. The customer was told they would need to purchase HairClub's own hair care products in order to get a replacement unit, which the customer felt was "extortion." The customer also experienced issues with the company's ability to consistently provide the customer's preferred stylist and have the desired hair pieces in stock. Ultimately, the customer became frustrated with the problems and decided to stop going to HairClub, citing the development of a scalp rash and the sense that the company had changed vendors and product formulas, leading to a decline in quality. The customer advises new clients to be aware of these potential issues. In contrast, another long-time client, Jim Cherry, has been very pleased with the quality of HairClub's products and services since 1994 and highly recommends the company to anyone looking to enhance their image and self-confidence. Overall, HairClub appears to offer a range of effective hair loss solutions, but the customer experience can vary, with some clients reporting issues with product quality and the company's business practices, while others remain highly satisfied with the services provided.

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Reviews for HAIRCLUB

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  • Dec 2025

    Having received service at 11 different centers over the years, you can trust me when I say, the service the staff at the Charlotte location provides is top notch. Kathryn, Sami, Gem and Randy go above and beyond to meet the needs of their clients and ensure their satisfaction.

  • Jul 2025

    The place is really nice and so is everyone there!
    Always felt very safe, special and very professional. Nothing but my entire heart to my hair stylist Nichelle. She gave me my confidence back since day one and I’m just so happy with her job. She made my dreams true.

  • May 2025

    There are no words to describe how truly amazing this place is, the staff from the moment you enter will erase all fears and doubts and replace it with pure confidence, my stylist gem is soooooo amazing, she’s is patient and very informative she helps you learn and understand the importance of hair care and maintenance 10/10 highly recommend

Hours

Monday: ClosedTuesday: 11AM - 7PM
Wednesday: 11AM - 7PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 8AM - 4PM
Sunday: Closed

Tips

parking: lot, free by appointment only accepts credit cards wheelchair accessible

Location

10945 Winds Crossing Dr STE 100, Charlotte

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