Carolina Remodeling Services

Carolina Remodeling Services is a local business that has received mixed reviews for its work. While the door installation project was completed satisfactorily, with the installers described as "top notch, respectful, friendly, and took pride in their work," the tub/shower installation project was a different story. The tub/shower installation process was plagued with issues, taking a total of three attempts to finally reach an acceptable outcome. The first installers did a "horrible/sloppy job," causing damage to the tub basin, stair railing, and the previously installed front door. The subsequent attempts to fix the issues were also problematic, with the use of silicone caulk instead of drywall mud causing further damage, and the drywall repair work being described as "trash." Despite the customer's efforts to work with the company and have the issues properly addressed, the communication from Carolina Remodeling Services was often lacking, and the company even tried to use the customer's polite acknowledgment of the installers' work as an indication that the job was completed satisfactorily, even though significant problems remained. However, the business has also received positive reviews, with one customer describing the process of converting a bath to a walk-in-shower as "seamless" and praising the "one day installation" as "perfect." Another customer, Abbie Hollar from Hickory, N.C., had a positive experience with the company's designer, Jeremy Burris, who was "very helpful" and did not try to force the customer to choose anything they did not want. Overall, the reviews suggest that Carolina Remodeling Services' performance can be inconsistent, with the door installation project being a success but the tub/shower installation project being plagued by various issues and poor communication from the company.