I took my cat to CARE Charlotte after he developed a urethral blockage. The team was compassionate, thorough, and focused first on relieving his pain and determining the appropriate treatment.
There was quite a bit of waiting, but check-in was quick, and the staff kept me informed throughout the process. Dr. Jendaya R. O’Grady was excellent—compassionate, friendly, knowledgeable, and very good at explaining everything clearly in plain English.
Their pricing was also competitive. They even did not charge me when I returned within 24 hours for a follow up. This is the kind of service I expect from a pet hospital that is actually locally owned by its veterinarians,… read full review
About CARE | Charlotte Animal Referral & Emergency
Charlotte Animal Referral & Emergency (CARE) is a state-of-the-art veterinary facility in the Charlotte area offering 24/7 emergency care 365 days/year plus board-certified specialty care. Specialty appointments are by referral from your veterinarian. The facility is described as clean, organized, and efficient, with excellent communication and updates provided to pet owners. Reviewers highlight the exceptional care and empathy shown by the doctors, particularly during difficult situations. The staff, including the front desk team, are consistently praised for their kindness, responsiveness, and willingness to go above and beyond to assist clients. CARE is regarded as one of the top specialty veterinary facilities in the Charlotte area, providing exceptional medical care and unparalleled compassion for both pets and their owners.
Customers praise the compassionate and professional care provided by the veterinarians and staff. One reviewer notes that CARE is "absolutely the best place to go, especially for an emergency," in contrast to less satisfactory experiences at other veterinary clinics. The front desk staff, such as Michelle and Josh, are highlighted for their helpfulness and empathy. Dr. Julia Carlin and Dr. Matthew Thompson are commended for their clear communication, calming demeanor, and ability to address the clients' concerns.
Reviews
Dr Broadwater and Mica (sp?) were very friendly and professional. They put my dog Maizy at ease and answered all my questions. Scheduling, reminders and prescriptions are all very easy. I travel a lot and like that I can schedule care in Charlotte and Boone
The receptionist and the technicians were very friendly and gentle with my dog. Dr. Fauber is an amazing neurologist. She’s welcoming, gentle and explained everything very thoroughly to me. Even showing me the MRI pictures for Tiny, my dog. I would recommend her without reservation to anybody who needs help with a neurologic problem.
Wendy Ryan, DVM
Photos

Hours
Location
3726 Latrobe Dr, Charlotte, NC 28211
Similar Pros in Charlotte
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.