About Benjamin Franklin Plumbing of Charlotte
Benjamin Franklin Plumbing of Charlotte is a reliable plumbing service that prioritizes customer satisfaction. Their licensed and qualified plumbers provide top-notch repairs, installations, and maintenance for homes and businesses. They are known for their punctual and friendly service, taking care to protect floors and minimize disturbance in the home. Their crew is background-checked and drug-screened, giving customers extra peace of mind. With fully-stocked work vehicles, they are often able to resolve issues on the first visit. Customers have reported exceptional service from their technicians, citing their knowledge, politeness, and willingness to discuss preventative measures to avoid future problems. Recently, a technician named Adam Wahl responded promptly to a high water bill issue, checking out everything thoroughly and relieving the customer by confirming there was no leak. In another visit, Mike England walked a customer through a house water filter problem, explaining the issues clearly and showing photos to help make decisions easier. Customers also appreciated the professionalism and efficiency of the team, with one mentioning that the technicians identified their problem quickly and offered good solutions. Overall, Benjamin Franklin Plumbing of Charlotte provides trustworthy and efficient plumbing solutions.
May 2026
Jordan Curry and Rachel did a great job in the routine service of our hot water heater flush and plumbing inspection. They were both courteous and professional. I have been with Ben Franklin for many years and have always received great customer service from the field crew and office staff. Thank you!!!
May 2025
Rob Rigner came out my home for routine water heater maintenance (flushing) and was on time, very professional, and confidently answered questions I had concerning my water filtration tank, and general plumbing questions. I so impressed with Rob's skill, I will ask for him by name each time I need Ben Franklin's Plumbing Services...read full review
Smoooth install of new kitchen faucet set. Mykola was our tech and was a pleasure to deal with. Very friendly and knowledgeable, and completed the removal of the old set and full installation of the new set quickly and efficiently. He arrived as scheduled and the new faucet and accessories look great. Thank you team Ben Franklin!!
Jordan is a great technician for Benjamin Franklin Plumbing. He explained what his thorough visit would entail and showed pictures of concerns that may need to be addressed. He is very professional and took care to put everything back in its original condition. He is personal and a pleasure to have working in our home.
Today ( 5/15/26 Caleb and his team did an awesome job putting in a whole house water filtration system. It was a full day of hard work , and we appreciate that they were diligent and completed the entire job. We were given
Information on the whole process and Caleb checked all the water flow connections in house to make sure everything was working...read full review