About Benjamin Franklin Plumbing of Charlotte
Benjamin Franklin Plumbing of Charlotte is a reliable plumbing service that prioritizes customer satisfaction. Their licensed and qualified plumbers provide top-notch repairs, installations, and maintenance for homes and businesses. They are known for their punctual and friendly service, taking care to protect floors and minimize disturbance in the home. Their crew is background-checked and drug-screened, giving customers extra peace of mind. With fully-stocked work vehicles, they are often able to resolve issues on the first visit. Customers have reported exceptional service from their technicians, citing their knowledge, politeness, and willingness to discuss preventative measures to avoid future problems. Recently, a technician named Adam Wahl responded promptly to a high water bill issue, checking out everything thoroughly and relieving the customer by confirming there was no leak. In another visit, Mike England walked a customer through a house water filter problem, explaining the issues clearly and showing photos to help make decisions easier. Customers also appreciated the professionalism and efficiency of the team, with one mentioning that the technicians identified their problem quickly and offered good solutions. Overall, Benjamin Franklin Plumbing of Charlotte provides trustworthy and efficient plumbing solutions.
New to the area and was so happy to find Ben Franklin plumbing to fix our tankless water heater after the Freeze! Our plumber, Jason was professional, capable and took the time to explain the problem and the repair.
He was so pleasant.He was so very courteous,respectful and kind. He did a great job asked if we had any questions and was very patient.We ran a few minutes late to get home he was very understanding.
Benjamin Franklin’s pricing competitive. Tristan, who installed our whole house water filter, was prompt, friendly and knowledgeable. The install went smoothly. We highly recommend them.