About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses offers a clean, organized, and inviting atmosphere. Customers consistently praise the friendly and helpful staff, particularly mentioning their expertise and willingness to answer questions. The optometrist at this location is highly regarded for their professionalism and clear explanations. While the overall experience is positive, some customers have noted a less than ideal interaction during the frame selection and ordering process. Despite this, customers remain loyal to the Northlake location due to the positive interactions with the doctors and other staff members. The optometrist at this location is described as the best one ever visited, being fast, sweet, and friendly. Customers highly recommend this location, especially for the excellent service provided by the staff, such as the gentleman named Myles who promptly fixed a customer's glasses issue without an appointment. However, some customers have noted that the salespeople's attitude and behavior towards certain clients could be improved, as they did not always provide adequate explanations about the different lens options.
The staffs were all very friendly and professional. The price is very affordable even without the deal. There's a lot of frames and styles to choose from unlike top places like Lens Crafters, this place has a huge collection and patient staffs. 10/10 highly recommend.
I am very happy with Nika, the new general manager; she was friendly and helped me get exactly what I needed for my glasses. I am very happy to return to this store—it is my first time visiting this location.
Thank you for assisting me. The employees location at Northlake are unprofessional. Every answer is Duh. I don’t know. I wish some of your employees can train them on professionalism. We look forward to receiving service at location where the customer service is exceptional.