America's Best Contacts & Eyeglasses provides a mixed customer experience. While some customers praise the professional and helpful staff, others report issues with communication and rescheduling appointments. The business has taken steps to address concerns and compensate affected customers. The company offers reasonable promotions, and the staff is described as great, with customers highlighting the excellent customer service and knowledgeable assistance provided by employees like Yasmeen and Yasmine. Customers appreciate the quick and easy eye exams, as well as the refreshing eye treatment. Overall, the business seems to care about its customers and provide a satisfactory experience for many.
Anthony was extremely helpful and patient, even with the store being in the middle of inventory. He took the time to explain all of my options and made sure I had everything I needed to make the best choice. I really appreciated his help and patience!
I have been going here for a little less than a year and it has always been a warm, kind, and welcoming experience. The staff here are truly angels!!! They are always working so hard to do what is truly best for you and it shows. Specifically Anthony, who on one occasion fixed my completely broken glasses when I was not expecting him to at all. I was there to potentially pick up some free trial lenses I wasn’t even aware I got with my appointment from months ago and to see what options I had since one of my glasses was completely broken. I was distracted looking at glasses I might potentially buy that day or in the future since I still had one functioning pair (that… read full review
Anthony could not have been more accommodating and helpful. They were extremely busy since one employee had left to attend to a family issue which meant Anthony was scheduling appointments while answering phone calls. He and the store manager, Devon ensured everyone was helped.
5343 South Boulevard, Charlotte, NC 28217
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