UNC Dental Faculty Practice (Oral and Maxillofacial Surgery)

Sep 2023

Takes multiple calls to get someone to finally answer, as I’ve never had a voicemail returned. I’ve had a referral sent to this location twice and they’re still saying they have not received it. I verified the fax number multiple times, so I don not know what the issue is. Very discouraging.

Apr 2023

Waited over an hour for my appointment just to be told that I needed to be referred elsewhere. Doctors need to better understand the barriers to care patients face getting to appointments and wasting their time for something that could’ve been explained in a virtual visit. When I told Dr Moreira this he did not apologize or address my concerns. Feel like I was brought in just so they could bill my insurance without providing any patient care.

Feb 2023

I was very impressed with my appointment with Dr. Matthews. While he could have said my issues were severe enough for surgery, he advised in fact, they were not. I really appreciated his honesty.What I'm not AT ALL happy about is the fact that a gentleman working very closely with Dr. Matthews in trying to assist my getting in to see the Dr. as soon as possible, left me with a very bad taste in my mouth.This man (whom I believe to be a scheduler) advised my Primary Care Physician that (I suppose in his mind) could have done more to help myself. I ask you, if you had seen your Primary Care Physician 2x's, her PA 2x's, your regular dentist once, a renowned TMJ Specialist...read full review