I’m in love with this gas log set I purchased through Ron’s Fireside! I visited their fantastic showroom in Wilmington and chose the Fireplace Xtrordinair 864 with Ember-Glo Lights with Birch logs for a more contemporary, yet coastal feel. This set has all the bells and whistles and I’m so pleased that I decided to update my fireplace during my recent renovation.
Ron & Mary could not have been more helpful during this process from the initial selection phase, to installation and activation, they have been great. They will also service annually as part of a service agreement, which is totally worth it to protect this investment for your home.
Joe went out of his way with excellent service. My fireplace wouldn’t come on and he made several calls to see how to fix the problem. I was able to get it working again only because Joe continued to follow up with me and coached me on what to do. I highly recommend this business and working with Joe! It was great to see this high level of customer service!
January 2026
Ron was very professional and proved experienced giving cost effective insights.He provided several ideas for our upgrade of current devise allowing our new fireplace to maximize home heating.
I’m in love with this gas log set I purchased through Ron’s Fireside! I visited their fantastic showroom in Wilmington and chose the Fireplace Xtrordinair 864 with Ember-Glo Lights with Birch logs for a more contemporary, yet coastal feel. This set has all the bells and whistles and I’m so pleased that I decided to update my fireplace during my recent renovation.
Ron & Mary could not have been more helpful during this process from the initial selection phase, to installation and activation, they have been great. They will also service annually as part of a service agreement, which is totally worth it to protect this investment for your home.
I... read full review
Joe went out of his way with excellent service. My fireplace wouldn’t come on and he made several calls to see how to fix the problem. I was able to get it working again only because Joe continued to follow up with me and coached me on what to do. I highly recommend this business and working with Joe! It was great to see this high level of customer service!
Ron was very professional and proved experienced giving cost effective insights.He provided several ideas for our upgrade of current devise allowing our new fireplace to maximize home heating.