Ulta Beauty is recognized as the largest beauty retailer in the United States, offering a wide variety of cosmetics, fragrance, body, skin, and hair care products. With over 25,000 products from 500 brands, including Tarte, Fenty, and CHANEL, Ulta provides exclusive items such as Kylie Cosmetics and Olaplex. Customers can also explore the Conscious Beauty section, which features vegan, cruelty-free, and sustainably packaged products. In addition, Ulta Beauty has a salon that offers hair, skin, makeup, and brow services, as well as ear piercing.
Customer experiences at Ulta Beauty can vary significantly. One reviewer appreciated the friendly and patient service received shortly before closing, allowing for an exchange despite the time. Another reviewer highlighted the helpfulness of a team member when selecting cluster lashes, mentioning her suggestions for facial items as well.
The salon services, particularly ear piercing, received praise for their compassionate and patient approach. Several reviews noted the exceptional care provided by the staff during children's ear piercing, where employees created a warm atmosphere and celebrated the children's achievements. One customer shared how a staff member made a niece's first visit magical with her kindness and patience, further enhancing the experience.
Overall, Ulta Beauty is a destination for beauty enthusiasts, offering an extensive product selection and a commitment to customer service, especially in its salon.
I am impressed by this location's excellence! It features a wide range of products and a staff that is very friendly. The beauty salon stands out. Macy's expertise as a beautician is truly commendable! She expertly trimmed my bangs and provided an express keratin service yesterday… I intend to come back!t
Emily was one of the kindest employees, despite some ordering difficulties, she did her best to work with what we had and was such a great support with helping choose a fragrance. Lovely store and employees. Emily was the absolute best!
I think I’ve written maybe 2 reviews in my life, but I had to write a review for this ulta, specifically the staff at the salon and my stylists Mays. I had a bit of a hair catastrophe the morning of my senior photos. My mom was able to get me a VERY last minute appointment with the ladies at the salon who were unbelievably helpful. They understood the urgency and stress that comes with trying to look your best when you’re about to get photos. They squeezed me in between clients despite their booked scheduled and worked absolute magic on my hair. I can never get my hair to curl or keep a curl, but these curled stayed looking amazing all day long. I am so so grateful… read full review
409 Crossroads Blvd, Cary, NC 27518
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