Ulta Beauty

Mar 2024

After visiting Holly Springs ULTA, with the manager and staff not willing to help, keeping me waiting and just unfriendly I left and thought I would just order from Amazon, wait two days and pay less. On a hunch, I dropped into Crossroads ULTA. The staff, Ashley and Rosha were so friendly professional and quick to help that I was done in less than 14 minutes. In this day and age customer service is so important. I will never to any other ULTA. Great Job ladies at Crossroads ULTA I so appreciate you both.

Feb 2024

I went to the Ulta Salon today to have my daughters (5) ears pierced.The women in the salon in Cary are actual and literal angels. All of them. My daughter got her first ear done and then we had some feelings about the second ear. Some big feelings and some big reactions, hers and mine.Everyone in the salon (aaaand the store) were SO kind and patient. Once my daughter finally did her second ear, everyone helped to cheer her on and congratulate her.Though I hope their ear piercings are not all as complex as ours was, they all did such a great job with my daughter annnnd with me.Thank you ladies!!!

Feb 2024

My grandbaby is turning five. She’s been talking about getting her ears pierced since she’s been talking, and we’ve been telling her that if she still wanted to do it when she turned five, we would let her. Well, she’s turning five and she still wanted to get them pierced, so we took her to Ulta. We heard it was a much better alternative to Claire’s. Well, everything was fine at first, but as soon as that earring gun came out and pierced her first ear, my sweet little angel of a grandbaby became a raging scream monster. We did everything in our power to calm her down, and as embarrassment from the tantrum was setting in, the entire female staff swooped in and...read full review