About Ulta Beauty
Ulta Beauty is recognized as the largest beauty retailer in the United States, offering a wide variety of cosmetics, fragrance, body, skin, and hair care products. With over 25,000 products from 500 brands, including Tarte, Fenty, and CHANEL, Ulta provides exclusive items such as Kylie Cosmetics and Olaplex. Customers can also explore the Conscious Beauty section, which features vegan, cruelty-free, and sustainably packaged products. In addition, Ulta Beauty has a salon that offers hair, skin, makeup, and brow services, as well as ear piercing. Customer experiences at Ulta Beauty can vary significantly. One reviewer appreciated the friendly and patient service received shortly before closing, allowing for an exchange despite the time. Another reviewer highlighted the helpfulness of a team member when selecting cluster lashes, mentioning her suggestions for facial items as well. The salon services, particularly ear piercing, received praise for their compassionate and patient approach. Several reviews noted the exceptional care provided by the staff during children's ear piercing, where employees created a warm atmosphere and celebrated the children's achievements. One customer shared how a staff member made a niece's first visit magical with her kindness and patience, further enhancing the experience. Overall, Ulta Beauty is a destination for beauty enthusiasts, offering an extensive product selection and a commitment to customer service, especially in its salon.
I came to Ulta yesterday five minutes before closing. I stay an hour away from Ulta. The lady was nice and patient. She allowed me to get the items I needed for my exchange and was friendly the whole time.
Torreca (hope i am spelling her name correctly) was very sweet. I decided to experiment and do my lashes and she helped me pick the cluster lashes to work with. She even suggested a few facial items that i purchased. I love good service and I appreciate that from her. Thanks again!!!
This review is specifically for MUA Julie & her floor manager (didn’t catch her name)…
I hadn’t been in this location in a long while due to a bad experience my last encounter years ago.
However so glad I gave them another chance today 6/28/25. My niece wanted her first experience going into an Ulta & the beautiful Julie absolutely lit up her spirit. She was so kind, patient, & helpful. Can’t wait to go in to see her myself. She as well as her manager made the whole thing magical for my sweet girl.
Thank you so much for making her day! I will absolutely recommend her to everyone. Her make up was fierce also, best I’ve ever seen.