About The Comfort Guru Heating and Cooling
The Comfort Guru Heating and Cooling is a business that specializes in total comfort solutions for residential homes. They offer services such as emergency repairs, preventative maintenance, system replacements, and efficiency upgrades. The team is highly experienced and knowledgeable in working with various home systems and are able to provide solutions that fit the specific needs of their clients. One of their strengths is their quick response to emergency situations, as mentioned by a client whose AC went out and was able to get assistance and have their system fixed in a matter of minutes. They are also praised for their great customer service, with clients noting that they care about their needs and listen to their concerns. The Comfort Guru is also known for their expertise in installing and repairing smart thermostats that are compatible with Amazon Alexa and Apple Home Kit. They also have the ability to provide solutions for homes with unique needs such as installing whisper-quiet and highly efficient ductless systems. Additionally, the Comfort Guru is praised for their ability to explain complex systems and issues in a way that is easy for clients to understand, as demonstrated by a client who was new to the world of heat pumps and appreciated the clear explanation given to them by the team. Overall, the Comfort Guru Heating and Cooling is a reliable, experienced, and customer-focused business that is able to provide a wide range of solutions for home heating and cooling systems.
We needed a totally new HVAC system. Nightmare, right? Well, working with The Comfort Guru made the process easy. From my initial call to schedule a quote, through final inspection, everyone I interacted with was so kind. I appreciate the tech-savviness of the team, being able to communicate via text (with the owner!) and installing the sleek smart ecobee system helped me know we made the right choice for our contractor. When I had questions, they answered in ways I understood, and as a new homeowner, appreciated the education! Russell, Mark and Anthony performed the install, they were on time, courteous and left no trace of a mess. We are SO grateful for the service they provided. Highly recommended.
I had installed a humidifier on my HVAC system, but couldn't get the wiring correct. One of their techs, Russell, came out (the next morning at 8am!) and had the whole mess straightened out in less than 30 minutes. Very knowledgeable and quick service!!! If you live in Haywood county, this is who you should call!
We are part of the Comfort Guru's maintenance program. They have always responded as quickly as possible. They are courteous, kind, and communicate well. We would highly recommend them for any AC job.