Double charged for visit. Currently at month 5 without a refund being sent. Company says refund checks have to be hand written. WHAT? Shouldn't take 5 months to write a check.
leo n.
Apr 2024
I had an appointment and there was no other patients there, but it still took 45 mins to be seen by a doctor. I'll be going somewhere that provides actual urgent care next time
Joel V.
Jan 2024
These people are con artists more than they are doctors. I went twice, and both times they billed me for multiple services they never provided. Go to Range or Mercy, where they conduct themselves like professionals.
Marianne S.
Dec 2023
I have been to FastMed Candler in the past and on "those visits" would have given a high rating. One in particular I had an asthma attack and the Dr really made sure I got healthy by trying steroids first then moving to a pneumonia antibiotic that finally cured the breathing problem out of bronchitis. I only went in once and did not need to be re evaluated to get the right meds to work. This past visit I went in with horrible ear pain and was told, "you need an appointment there are 27 people in front of you." Wow, did I deserve that comment? In terrible pain I made the appt and waited hours in pain to see the Dr. Took me in and got blood pressure oxygen but not temperature. I thought odd but again was in terrific pain. The Dr saw me for literally a minute. Put the thing in my ear said, "you have outer ear infection I'll call you in ear drops". Also asked me if I used swab in my ear. Two days later in pain and getting worse I tried to use portal to message but did not work. This is when I see there is a temp on my visit (no one took my temp) and a note that I denied putting things in my ear. Sounds like Dr thinks I am lying and what does it's even matter I have a serious infection I need to I be treated accurately. So drove down to leave the Dr a message. A different lady at the desk asked me 3 times Dr's name which I repeated over and over I did not remember. Then slapped a clipboard at me and told me to fill it out which when I handed it to her with message to the Dr to please prescribe antibiotics. She said, "when I have time I will review this but you will have to stay here to see if you need another appointment". Over a 1/2 hour passes (only 2 people in this waiting room) and she finally says "He will have to re evaluate you you'll need an appointment". Very rude disrespectful for both encounters. I thought about it. Cancelled the 2nd appt for my ear infection and will never go back to FastMed as long as this Toxic Staff is working there. They won't miss me and I won't miss them. I ended up going to Mercy where the staff was "super nice" even said I hope you feel better. The Dr took his time and said the drops could not help as I have an inner ear infection. Those drops are only if there is an infection on your skin on outer part of ear not in the canal. He prescribed antibiotics. Thank goodness I switched. He did not rush and told me to call him if I was not significantly better in 2 days. What a much better experience!!!
Natalie-Jean Nicol
Nov 2023
Courteous and quick efficient medical service! We walked in and in minutes were seeing medical professionals that were kind and helpful.
Alexander P.
Nov 2023
In Out Done! I had a severe pain in my back and wasn't sure of the source. The PA diagnosed it correctly as a torn muscle and didn't do a lot of expensive testing!
Nyoka Limeberry
Nov 2023
when I need to go to get urgent care from fastmeds they are always professional and take excellent care of me. I am never there too long and I appreciate everything They do .
Betty King
Oct 2023
They were curtious and professional.
Austin G.
Aug 2023
Nothing Fast or Urgent about this place. Waited for over an hour in an empty waiting room while my wife's vomiting in a bag. Don't waste your time, go somewhere else. It's not URGENT care when you're booked up with non-URGENT appointments. That's called a doctor's office. Prioritize your patient's based on acuity!
Dawn P.
Double charged for visit. Currently at month 5 without a refund being sent. Company says refund checks have to be hand written. WHAT? Shouldn't take 5 months to write a check.
leo n.
I had an appointment and there was no other patients there, but it still took 45 mins to be seen by a doctor. I'll be going somewhere that provides actual urgent care next time
Joel V.
These people are con artists more than they are doctors. I went twice, and both times they billed me for multiple services they never provided. Go to Range or Mercy, where they conduct themselves like professionals.
Marianne S.
I have been to FastMed Candler in the past and on "those visits" would have given a high rating. One in particular I had an asthma attack and the Dr really made sure I got healthy by trying steroids first then moving to a pneumonia antibiotic that finally cured the breathing problem out of bronchitis. I only went in once and did not need to be re evaluated to get the right meds to work. This past visit I went in with horrible ear pain and was told, "you need an appointment there are 27 people in front of you." Wow, did I deserve that comment? In terrible pain I made the appt and waited hours in pain to see the Dr. Took me in and got blood pressure oxygen but not temperature. I thought odd but again was in terrific pain. The Dr saw me for literally a minute. Put the thing in my ear said, "you have outer ear infection I'll call you in ear drops". Also asked me if I used swab in my ear. Two days later in pain and getting worse I tried to use portal to message but did not work. This is when I see there is a temp on my visit (no one took my temp) and a note that I denied putting things in my ear. Sounds like Dr thinks I am lying and what does it's even matter I have a serious infection I need to I be treated accurately. So drove down to leave the Dr a message. A different lady at the desk asked me 3 times Dr's name which I repeated over and over I did not remember. Then slapped a clipboard at me and told me to fill it out which when I handed it to her with message to the Dr to please prescribe antibiotics. She said, "when I have time I will review this but you will have to stay here to see if you need another appointment". Over a 1/2 hour passes (only 2 people in this waiting room) and she finally says "He will have to re evaluate you you'll need an appointment". Very rude disrespectful for both encounters. I thought about it. Cancelled the 2nd appt for my ear infection and will never go back to FastMed as long as this Toxic Staff is working there. They won't miss me and I won't miss them. I ended up going to Mercy where the staff was "super nice" even said I hope you feel better. The Dr took his time and said the drops could not help as I have an inner ear infection. Those drops are only if there is an infection on your skin on outer part of ear not in the canal. He prescribed antibiotics. Thank goodness I switched. He did not rush and told me to call him if I was not significantly better in 2 days. What a much better experience!!!
Natalie-Jean Nicol
Courteous and quick efficient medical service! We walked in and in minutes were seeing medical professionals that were kind and helpful.
Alexander P.
In Out Done! I had a severe pain in my back and wasn't sure of the source. The PA diagnosed it correctly as a torn muscle and didn't do a lot of expensive testing!
Nyoka Limeberry
when I need to go to get urgent care from fastmeds they are always professional and take excellent care of me. I am never there too long and I appreciate everything They do .
Betty King
They were curtious and professional.
Austin G.
Nothing Fast or Urgent about this place. Waited for over an hour in an empty waiting room while my wife's vomiting in a bag. Don't waste your time, go somewhere else. It's not URGENT care when you're booked up with non-URGENT appointments. That's called a doctor's office. Prioritize your patient's based on acuity!
Susan Chastain
Friendly, professional, and timely service.