Nice staff unfortunately no one could tell me if I was gonna get charged per individual animal or as a litter. So unfortunately I personally cant show up somewhere like a vet and not have a general idea of what it's going to cost. It's crazy to me the receptionist couldn't find that information.
jilly mcclure
Sep 2025
Dr baker & her vet tech are super friendly & caring. Wanda, the front desk girl was polite & attentive. Everyone is happy & that says a lot about their surroundings. Dr baker is knowledgeable but down to earth & sociable! The clinic has a warm & charming atmosphere 🩷
Crystal Hetty
Aug 2025
I am new to the area I figured I'd try this clinic out. Sid was very honest with me she didn't sugar coat anything and some may not appreciate that but I did and because of her I will be back😁
Tania Robinson
Jul 2025
A friend recommend I bring my dog to Burgaw Veterinary Hospital and I'm so glad that I did. The facility is so clean and peaceful and the doctor and staff are so nice. My poor dog has struggled with skin issues for almost a year and I decided to get a second opinion. The veterinary assistant that worked with my dog was named Tara and was awesome! Tara was very patient with me making sure I understood all of the new medication for my dog and went above and beyond to inform me of certain foods/diets I could try to help with my dogs allergies. I definitely will be coming back to this hospital.
Samantha Robinson
Jul 2025
I was very pleased with Dr Baker and her staff at Burgaw Veterinary Hospital! They are so helpful and kind, especially the veterinary assistant Tara. I brought my new cat in for ear problems and the veterinary assistant Tara worked with my sweet baby and took care of her even though she herself is allergic to cats.
Savannah Knapp
Jul 2025
Very disappointed as a first time client with a new puppy. Went in for an exam and fecal due to her having diarrhea. Was taken into a room where they took my puppy to the back which I know is normal. Stated they were going to do a fecal, temp and weight check. Came back in with her and said the fecal would take a few minutes again not the issue. Waited about 20 minutes when the tech/assistant came back in with meds and told me what the fecal was positive for. She then said I was good to go. I was surprised because not once did the vet actually come in to do an exam or speak to me. I asked and she said that she was sitting outside the room and she could grab her for me. I said no only because I felt at that point that the vet didn't care enough to come in and introduce herself without me asking her. When I checked out they made a comment about her follow up which I declined. I made a comment to the receptionist who then told me the vet was in emergency surgery which is not what the tech told me. Basically I feel like I paid for an exam that was not done. If the vet was in surgery then how could she have done a full exam on my puppy? Had I been told up front that the vet was in surgery and wouldn't be in the room that would have been different. As someone who has worked in the veterinary field for many years I completely understand that emergencies happen. But being told 2 different things is what I have an issue with. Paid $150 to not see a vet even with an appointment $65 of that was for the exam that I am not sure was even done. I will not be back to this clinic. I wanted an exam done on this puppy as she came from a bad situation and had never been seen by a vet.
William fortiscue
Jun 2025
Just moved to burgaw and was needing a veterinarian near me for my dogs. Took my dog to have a mass looked at. I even paid extra which wasn't cheap for a fast turn around with the results. Called days after the visit which turned into over a week to get the results. Called and complained because we had no idea what was wrong with our dog but wanted to know ASAP incase it was cancer. Secretary was the rudest I have ever dealt with at a vets office. Didn't ask for my money back that I paid for faster results and never got. We now go to rocky point veterinarian and they are amazing.
Alicia Kelly
Apr 2025
A wonderful place!!
denise arthur
Apr 2025
I just moved to this area and was looking for a vet for my furbaby. Im so glad that my cousin recommended this facility. I felt at home immediately and my furbaby was treated with such care, thank you!!! I Looooove it here!!
Gwendolyn Corbett
Oct 2024
Went there because my cat wouldn't eat she just was t acting like usual self staff great check her out gave her a prescription now she doing fine
Ashten Sanders
Nice staff unfortunately no one could tell me if I was gonna get charged per individual animal or as a litter. So unfortunately I personally cant show up somewhere like a vet and not have a general idea of what it's going to cost. It's crazy to me the receptionist couldn't find that information.
jilly mcclure
Dr baker & her vet tech are super friendly & caring. Wanda, the front desk girl was polite & attentive. Everyone is happy & that says a lot about their surroundings. Dr baker is knowledgeable but down to earth & sociable! The clinic has a warm & charming atmosphere 🩷
Crystal Hetty
I am new to the area I figured I'd try this clinic out. Sid was very honest with me she didn't sugar coat anything and some may not appreciate that but I did and because of her I will be back😁
Tania Robinson
A friend recommend I bring my dog to Burgaw Veterinary Hospital and I'm so glad that I did. The facility is so clean and peaceful and the doctor and staff are so nice. My poor dog has struggled with skin issues for almost a year and I decided to get a second opinion. The veterinary assistant that worked with my dog was named Tara and was awesome! Tara was very patient with me making sure I understood all of the new medication for my dog and went above and beyond to inform me of certain foods/diets I could try to help with my dogs allergies. I definitely will be coming back to this hospital.
Samantha Robinson
I was very pleased with Dr Baker and her staff at Burgaw Veterinary Hospital! They are so helpful and kind, especially the veterinary assistant Tara. I brought my new cat in for ear problems and the veterinary assistant Tara worked with my sweet baby and took care of her even though she herself is allergic to cats.
Savannah Knapp
Very disappointed as a first time client with a new puppy. Went in for an exam and fecal due to her having diarrhea. Was taken into a room where they took my puppy to the back which I know is normal. Stated they were going to do a fecal, temp and weight check. Came back in with her and said the fecal would take a few minutes again not the issue. Waited about 20 minutes when the tech/assistant came back in with meds and told me what the fecal was positive for. She then said I was good to go. I was surprised because not once did the vet actually come in to do an exam or speak to me. I asked and she said that she was sitting outside the room and she could grab her for me. I said no only because I felt at that point that the vet didn't care enough to come in and introduce herself without me asking her. When I checked out they made a comment about her follow up which I declined. I made a comment to the receptionist who then told me the vet was in emergency surgery which is not what the tech told me. Basically I feel like I paid for an exam that was not done. If the vet was in surgery then how could she have done a full exam on my puppy? Had I been told up front that the vet was in surgery and wouldn't be in the room that would have been different. As someone who has worked in the veterinary field for many years I completely understand that emergencies happen. But being told 2 different things is what I have an issue with. Paid $150 to not see a vet even with an appointment $65 of that was for the exam that I am not sure was even done. I will not be back to this clinic. I wanted an exam done on this puppy as she came from a bad situation and had never been seen by a vet.
William fortiscue
Just moved to burgaw and was needing a veterinarian near me for my dogs. Took my dog to have a mass looked at. I even paid extra which wasn't cheap for a fast turn around with the results. Called days after the visit which turned into over a week to get the results. Called and complained because we had no idea what was wrong with our dog but wanted to know ASAP incase it was cancer. Secretary was the rudest I have ever dealt with at a vets office. Didn't ask for my money back that I paid for faster results and never got. We now go to rocky point veterinarian and they are amazing.
Alicia Kelly
A wonderful place!!
denise arthur
I just moved to this area and was looking for a vet for my furbaby. Im so glad that my cousin recommended this facility. I felt at home immediately and my furbaby was treated with such care, thank you!!! I Looooove it here!!
Gwendolyn Corbett
Went there because my cat wouldn't eat she just was t acting like usual self staff great check her out gave her a prescription now she doing fine