About Alford Mechanical
Alford Mechanical, a leading HVAC service provider in Bunn, NC, has been serving residential and light commercial customers in Franklin and Wake Counties since the year 2000. Known for their high standards of service, professionalism, and workmanship, the company offers quick, reliable service, honest and competitive pricing, and a 100% installation satisfaction guarantee. Customers frequently praise the helpful and knowledgeable staff, including the owner who takes the time to provide in-depth design reviews. Alford Mechanical's technicians are described as friendly, super kind, and professional, arriving on time and ensuring the job is done right. They provide great maintenance tips and make viable suggestions for saving money. The company is highly recommended by customers who appreciate that they don't try to up-charge and instead identify issues while offering options. Alford Mechanical continues to receive positive feedback for their consistent, reasonably priced service, and many customers express their intention to use them again. Technicians like Oscar are noted for being nice on the phone, arriving on time, and fixing issues in a very short time, turning bad situations into great experiences in the time of need. They offer great customer service and attention to detail, and are a company you need to hire for any type of HVAC service or work.
I would like to start of by saying I'm a first time customer and now a lifetime customer.
I had a lighting strike only feet from the house , destroyed 3 trees from it , after the rain stopped and I started to check why half the house is not working , found meter head exploded and 3/4s of the breakers in the house tripped . One by one turning them back on to only realize ac system not working and others , but called duke and Alford mechanical , they were nice on the phone and scheduled someone that day within 2hrs of my call on a Friday. Technician Oscar called be 30 mins before arriving . he was on time, nice and went to it , wasting no time found...read full review
Called Alford on Tuesday July 1 with an AC issue around 2:00 pm. We were told someone would be at our location between 2 and 4 PM that day. I received a phone call from the Tech (Oscar) about 2:45 letting us know he would see us that afternoon. Oscar showed up at 4:00 pm and had us back up and running in less than an hour. He was GREAT! Alford Mechanical will be our “go to” HVAC Company from now on! Great customer service and attention to detail.
If you need any type of hvac service or work done, this is the company you need to hire. Knowledgeable, friendly, honest, professional, and won't try to sell you something you don't need. HIGHLY RECOMMEND giving them a try!!!