Great company. They first tried to help us over the phone, troubleshooting to see if that would fix the problem. With no luck, they sent someone out same day, very nice crew who immediately identified the problem as Duke energy issue with the transformer. I highly recommend this company. They are now our go-to for any electrical needs.
About Poppens Electrical Services
Poppens Electrical Services is a reliable and professional electrical service provider known for their exceptional customer care and expertise. The team, led by Shelly and Pete, has received praise for their friendly demeanor and ability to handle urgent issues efficiently. Customers have highlighted their responsiveness, particularly during emergencies, such as power outages caused by storms. Poppens Electrical Services consistently exceeds expectations, offering fair pricing and quality work.
Their commitment to customer satisfaction is evident, as they often go the extra mile to ensure projects are completed promptly and to the highest standards. Whether addressing electrical glitches or accommodating construction needs, Poppens Electrical Services is dedicated to providing thorough service and expert solutions. Additionally, they are recognized for being dog-friendly, which adds a personal touch to their service. With a strong reputation in the Bryson City community, Poppens Electrical Services is a top choice for anyone seeking trustworthy electrical work.
Reviews
A storm had left us with down power lines and damage to the cabin resulting in a power outage. I called Shelly Poppens on a Saturday evening for help and by Wednesday her team had the electrical repaired and inspected. I couldn’t be more pleased with the updates and pleasant service I received in such short order. They are fabulous to work with, are fair on pricing and exceed your expectations. Thank you Shelly & Pete!
After many years with housewide electrical glitches, both brown and black outs, we went on a journey to fix our electrical system. We reached out and the very next day, before coming to see what they might need to do, Poppins connected us with a contact at Duke to see what could be addressed on their side. After a new condenser and pole installed by Duke, we still had the problem and Poppins was quick to respond again and we had a visit and estimate the next day!! Today, they plugged away and got a new electrical box installed to replace the existing wet, rusted disaster. Everyone on the team was so very nice and professional!! Bonus... our dog LOVED the team and they… read full review
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Hours
Location
76 Green Acres Dr, Bryson City, NC 28713
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