About Watauga Medical Center
Reviews for Watauga Medical Center
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Watauga Medical Center is a licensed 117-bed regional referral medical complex offering primary and secondary acute and specialty care. It has been recognized as a Primary Stroke Center since 2011 and was awarded The Joint Commission's Gold Seal of Approval for Chest Pain Certification in 2018. The Cancer Center is an approved community cancer care center by the American College of Surgeons' Committee on Cancer. Patients have shared positive experiences at Watauga Medical Center, highlighting the helpful, cheerful, and supportive staff. One reviewer praised the efficiency of the Mammography Team, noting that their mammogram was scheduled for 10 a.m., completed by 9:50 a.m., and results were available within a few hours through MyUNCChart. The quick and easy access to results and medical records left a great impression. Another patient, who underwent knee replacement surgery, expressed appreciation for the attentive nursing staff and the overall high quality of care. Additionally, a visitor to the emergency room for a leg injury was treated promptly and with friendly care from the entire staff, including the front desk and surgical team. The hospital’s thoughtful gestures, such as a free treat for a child waiting in the gift shop, further exemplify its commitment to compassionate patient service. Overall, Watauga Medical Center is well-regarded for its top-notch medical services and caring staff.
At 4:30 AM, we entered the ER and every single person was pleasant and helpful - the front desk, the ER nurses, the ER doctors and the X-ray teams. Although I was having a wild ride that they suspected was vertigo, since I have a history of heart issues, and I was still not able to walk, they decided to admit me to be sure there was no stroke. The only bed available was in the ICU and I surely didn’t need the Intensive care. I told them if someone else was a true ICU patient, they could just move me to the hallway but they assured me it would be ok. The ICU unit was amazing. Again, every single person I encountered was pleasant, efficient and caring - nurses,...read full review
We recently had to take our special needs child to the emergency room at Watauga Medical Center, and I cannot say enough wonderful things about our experience. From the moment we arrived, every single person treated us with compassion, patience, and genuine kindness.
Leslie, our provider, was absolutely amazing. She took the time to listen, explained everything clearly, and made sure both our child and our family felt comfortable and understood. Her calm, caring approach made an incredibly stressful situation so much easier.
Our nurse, Mac, was equally fantastic. He was attentive, gentle, and so thoughtful in the way he interacted with our child. He checked...read full review
The staff on the 4th floor took care of my father, and basically our whole family while he was hospitalized for a week at 92 years old. Their kindness, patience and compassion will never be forgotten. Nurse Madeline, nurse Courtney and countless others will never be forgotten. The whole nurses staff deserves our families heartfelt appreciation