About SEPHORA
Sephora, a popular beauty destination, offers a welcoming shopping experience where customers' unique qualities are celebrated. Shoppers can explore fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable options from Sephora Collection. The staff, known for their exceptional customer service, go above and beyond to assist customers, understanding their budgets and preferences. Employees like Morganan, Rihhia, Marwa, and Sevana have been praised for their kindness, patience, and ability to help customers find the perfect products. While the store occasionally faces challenges with unsupervised children, the staff remains prompt in addressing any issues. Sephora invites all to come and share the beauty, with exclusive product launches and brand events adding to the excitement. Customers have noted that staff members are helpful and supportive, with Marwa especially praised for her skilled assistance in matching skin tones and finding suitable products. The store also offers a collection of face, hand, and feet masks that provide a luxurious at-home spa experience, with many infused with nourishing ingredients like hyaluronic acid, vitamin C, and nourishing oils. Additionally, shoppers can receive a free Moroccanoil birthday gift, perfect for adding extra hydration and shine to their routine.
I frequently visit this location and overall, I’m pleased with my experience here. The store carries a wide variety of products, which is great because I usually shop for perfumes while my wife focuses on skincare and cosmetics.
During our visit yesterday, we didn’t require assistance, as my wife quickly found what she needed. The staff is usually proactive and attentive, which I really appreciate.
The only downside yesterday was the cashier at checkout, who didn’t seem very welcoming—she wasn’t smiling and gave off a bit of a frown. It didn’t ruin the visit, but it did stand out.
Girls heaven!! Lots of great products to choose from . Good customer service. But they never have samples available for some reason. Went there a few times and no samples or rewards items were available. If you’re looking to get the maximum out of your purchase, i recommend to shop online.
last week i ended up going into the store for a specific product that i had never used before, but i wanted to try it since i saw a lot of people have good experiences with it. one of the employees approached me and asked if i needed help- i mentioned i was after a specific product but wasn't sure if they had my shade since i was very light, and that i also had no idea which shade i was but i was hoping for some help. the employee right off the bat made it seem like there wasn't a shade for me, didn't bother shade matching me, and then went over to try to show me another brand- then tested two shades on the back of my hand that were way too yellow and just kind of shrugged...read full review