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PetSmart

4.2 100 reviews
Overall rating
4.2
out of 5
100 reviews
5 star 68%
4 star 13%
3 star 0%
2 star 4%
1 star 15%

About PetSmart

PetSmart is a well-known pet supply and services retailer, offering a vast selection of products for various pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store is praised for its knowledgeable and friendly staff who provide exceptional service, assisting customers in finding what they need. The stores are clean, organized, and offer conveniences such as online shopping with in-store pickup. While some customers appreciate the services like dog training, grooming, and boarding, others suggest improvements such as having an adoption area, cat grooming, and better communication about product availability. Overall, PetSmart is recommended for its wide range of pet supplies and services.

Sep 2026
5.0
I go there because they're helpful. Prices are okay too. Got what I needed and then some. Their return policy is great. Better to have too much flea spray to bomb the house than not enough?
Jul 2026
5.0
Called in for assistance with an online order, staff were all fantastic on phones.
On pickup was greeted by staff quickly, Holly gave me my order and was super friendly.
Overall a great experience!
Apr 2026
5.0
Heather is a great dog trainer. She made the classes fun and made sure our dog loved going. She was understanding when we didn’t do as much homework as we should have. Poppy (our rescue doodle) loved her, and Heather loved Poppy!
Photos of PetSmart, 36 East Point Way,  Saint John
All 17 photos

Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 6PM

Location

36 East Point Way, Saint John, NB E2J 0H5

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PetSmart · 36 East Point Way, Saint John, NB E2J 0H5

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