I am very satisfied with the quality of service I received in the cleaning of my mini splits. It is encouraging to see Samuel, a young service man at the beginning of his career, be as professional, thorough and courteous as more experienced service people. He will do well in his career and is a benefit to Hayward.
Paper
Jun 2026
had to have 2 motors replaced (loud) and an outside board as well. within a few weeks we had the initial service check, quote and work completed. employee was friendly and offered information that i didn’t know about when running our heat pump. service was efficient. Though while he was here to fix2 things i complained about the 3rd and he was able to replace it at the same time. appreciated.
Don Gardner
Jun 2026
Hayward just installed a new Kerr mini split in our bedroom. From sales to install they were very professional and easy to talk to. They came, they went and you couldn’t tell they were even here. Their sales representative Paul did a terrific job explaining their products and what would best suit our needs. The install team Jeremy and Rory were highly skilled and completed the job perfectly. Great work team Hayward!
Stephane Landry
Jun 2026
Samuel was very nice and courteous! Easy to book and great service!
Margaret Cheverie
Jun 2026
A bit unprepared initially, but once the tech, Samuel, arrived he was very personable, neat and efficient and he did a very good job based on the amount of dirty water he showed us, we were very pleased.
Denie Landry
Jun 2026
Great service - great work - thank you so much 😊
Ken Reed
Jun 2026
Samuel was excellent and a total professional. Highly recommend.
Sharon Pringle
Jun 2026
We are so pleased with Zack. He is a wonderful person; friendly, very informative and explained to us what he was doing. He is so polite and you can tell he loves what he does. I would highly recommend him.
Monica Luddington
Jun 2026
We had 3 heat pumps installed through Hayward about 2.5 years ago. Recently we had 5 cleaned (including 2 that weren’t installed by them). We were able to book an appointment quickly and the service technician was professional, knowledgeable and arrived on time. Definitely recommend this local company to anyone looking to have heat pumps installed or cleaned!
Christine
May 2026
This felt like a really big job to me and I was very nervous about all the work being done. Every person on that job felt like they knew what they were doing and this reassured me greatly. They were very professional and the job they did was a great success. I find it quiet and really nice even temperature. It does work quite differently from my oil furnace and there was a bit of a learning curve but they took the time and effort to make sure I was happy. Thank you so very much!
Anthony Hachey
I am very satisfied with the quality of service I received in the cleaning of my mini splits. It is encouraging to see Samuel, a young service man at the beginning of his career, be as professional, thorough and courteous as more experienced service people. He will do well in his career and is a benefit to Hayward.
Paper
had to have 2 motors replaced (loud) and an outside board as well. within a few weeks we had the initial service check, quote and work completed. employee was friendly and offered information that i didn’t know about when running our heat pump. service was efficient. Though while he was here to fix2 things i complained about the 3rd and he was able to replace it at the same time. appreciated.
Don Gardner
Hayward just installed a new Kerr mini split in our bedroom. From sales to install they were very professional and easy to talk to. They came, they went and you couldn’t tell they were even here. Their sales representative Paul did a terrific job explaining their products and what would best suit our needs. The install team Jeremy and Rory were highly skilled and completed the job perfectly. Great work team Hayward!
Stephane Landry
Samuel was very nice and courteous! Easy to book and great service!
Margaret Cheverie
A bit unprepared initially, but once the tech, Samuel, arrived he was very personable, neat and efficient and he did a very good job based on the amount of dirty water he showed us, we were very pleased.
Denie Landry
Great service - great work - thank you so much 😊
Ken Reed
Samuel was excellent and a total professional. Highly recommend.
Sharon Pringle
We are so pleased with Zack. He is a wonderful person; friendly, very informative and explained to us what he was doing. He is so polite and you can tell he loves what he does. I would highly recommend him.
Monica Luddington
We had 3 heat pumps installed through Hayward about 2.5 years ago. Recently we had 5 cleaned (including 2 that weren’t installed by them). We were able to book an appointment quickly and the service technician was professional, knowledgeable and arrived on time. Definitely recommend this local company to anyone looking to have heat pumps installed or cleaned!
Christine
This felt like a really big job to me and I was very nervous about all the work being done. Every person on that job felt like they knew what they were doing and this reassured me greatly. They were very professional and the job they did was a great success. I find it quiet and really nice even temperature. It does work quite differently from my oil furnace and there was a bit of a learning curve but they took the time and effort to make sure I was happy. Thank you so very much!