About Best Buy
Best Buy is a well-known electronics store chain that specializes in computers, mobile devices, TVs, home theater systems, video games, and more. Customers appreciate the helpful staff, with many expressing gratitude for assistance in finding the right products. One customer mentioned a sales individual who provided a quick free tutorial in Word draw, showcasing the friendly service. Another praised the store for offering larger, cheaper items than expected, and noted that the staff is knowledgeable and eager to assist. The store is clean and well-stocked, making it a go-to place for tech needs in Fredericton. While some customers find the repeated offers of help a bit much, they value the ability to purchase items immediately rather than waiting for online delivery. Best Buy also provides services through Geek Squad for tech repairs and support. With dedicated employees like Will and Jared, who explain products and help customers with upgrades, the team continues to make shopping experiences positive and enjoyable.
Shoutout Best Buy Freddy Staff, especially Max and Paul! I was looking to replace a computer with water damage for engineering studies and I was met with understanding and great help to get exactly what I needed. No mansplaining the tech, no telling me what I wanted, no making me feel bad for killing my old laptop, just kindness and helpful guidance. 10/10, would recommend to a friend.
Today I went to buy a USB hub and was surprised by the lack of customer service at the store. None of the staff seemed to care about what I needed or even deemed it necessary to address me while paying. It was a quite disappointing experience.
Bought a computer and an Apple watch this past Christmas. The staff was amazing, friendly and did what they could to help us with a late shipment and a stray one. Good people there.