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Western Montana Mental Health

1.8 22 reviews
Medical Clinics, Counseling & Mental Health, Mental Health Clinic
Overall rating
1.8
out of 5
22 reviews
5 star 9%
4 star 9%
3 star 5%
2 star 9%
1 star 68%
Aug 2026
1.0
I've been a patient of WMMH for years.
Since they have merged with AWARE, I've had incompetent front desk not giving me proper zoom links, which have caused me to be late or miss appointments. I've been hung up on, multiple times, I've had scheduling errors, attitude, the works.
Whoever this Heather person is on front desk, absolutely needs talking to in regard to their poor bedside manner, and incapable of copy and pasting a correct zoom link.
I've also been denied medication for front desk goofing up on scheduling, zoom links etc, and due to AWARE's protocols, was denied medication I desperately need, that could give me life threatening side effects just stopping cold… read full review
Dec 2025
2.0
WMMHC use to be a great place, then they got to top heavy, caring more about the people in administration that about clients or the staff that actually worked with clients (like case managers). Instead of laying off administration staff they got rid of case management, CBRs, most therapists,and day treatment. Now Aware bought them, but I have been burned to many times by WMMHC to trust them again. I still see Jane Mergy(psych provider), and the nursing staff; they actually care about the clients. For other services I suggest almost any other place.
Dec 2025
1.0
They refused to help me with my situation on the emotional support animal note for my three cats and everyone who has dogs and cats. Don't go over there because they are horrible people over there especially for those who have mental disabilities like me who needed animals for their emotional support
Photos of Western Montana Mental Health, 1315 Wyoming Street,  Missoula
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Hours

Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday Closed
Sunday Closed

Location

1315 Wyoming Street, Missoula, MT 59801

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Western Montana Mental Health · 1315 Wyoming Street, Missoula, MT 59801

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