Super fun place to work and I believe we try to treat customers like family and take care of them best we can.
About Design Air, Inc.
Design Air, Inc. is a locally owned and operated HVAC company with over 30 years of experience in the Missoula and Bitterroot Valleys. The company is dedicated to providing top-notch service and products to its customers. The technicians are knowledgeable and always very friendly, thorough, and polite. They are awesome and always making sure to keep clients informed and listen to their concerns. The team at Design Air is committed to addressing each client's unique needs and providing quality customer service. Whether it's a repair, replacement, annual maintenance, or a new HVAC system, Design Air is here to help. They also offer 24/7 emergency service for added convenience. Customers have praised their quick response times, with technicians often arriving within 45 minutes to get everything up and running efficiently. The staff in the office are very nice and always considerate of scheduling needs. Recent experiences include flawless installation of a mini split, with technicians like Dave and Eastyn doing a great job. In one case, after a faulty unit, Liz went above and beyond by arranging for a new unit that has been working perfectly since installation on the 22nd. Customers appreciate the company's dedication to excellent service and recommend them highly. Many have used their services for HVAC inspections, furnace replacements, and central air installations, and plan to keep doing so every year.
Reviews
To say we are pleased with Design Air is an understatement! I had called for a routine service appt for our furnace and AC. Nathan came over and spent hours really going over both units and making sure they were working properly. In the past I had routine services done by another company and it was NOTHING like this. Nathan genuinely cared and it showed. He was also so great about communicating exactly how our furnace was functioning, how it could function better, gave me multiple options and was very upfront about costs. We went for the most efficient option and when finished it was like we had a new furnace! It is functioning even better than we could have hoped. It is MUCH quieter and I cannot wait for my home to be less dusty. What a wonderful feeling it is knowing the money spent maintaining our home was treated with such care. Nathan deserves 10 stars! Thank you so much.
Design air installed one mini split for us this last summer, and it went flawlessly. We had them install another on January 3rd, with Dave and Eastyn doing a great job. This was a different story. The unit had a faulty service valve. They ordered a new valve, but after installation, the unit was *still* faulty, with a bad EEV control board. Liz felt terrible about our user experience, and arm wrestled Bryant to furnish an entirely new unit, which just got installed on the 22nd, and has functioned perfectly. We found Liz to be dedicated to fabulous customer service and excellent user experience. I recommend DesignAir highly and without reservation. They will absolutely… read full review
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Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
1510 Bulwer Street Unit c, Missoula, MT 59802
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