About Payne Heavy Equipment & Truck Repair
Reviews for Payne Heavy Equipment & Truck Repair
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Our boom truck blew a tire on the way to billings, leaving it stranded at a truck stop. We called Payne Heavy Equipment, and they happened to have the right tire size in stock. The tires on the boom truck were already at the end of their life, so we had all new tires replaced. They showed up to the truck stop on the 4th of July and stayed late to get all new tires on our truck and have us back on the road. Absolutely great people.
The world runs on good people like Nicole Payne.
I needed simple (and critical) roadside help with a new relay and was about 45 minutes from their location.
When Nicole learned of my circumstances, she had limited options with the most common one being:
Send my part with a parts hot shot from a local truck dealer, with delivery costing a few hundred dollars for a $40 part.
But she didn't go for ordinary customer service.
She went for exceptional customer service.
The kind of service that makes you remember the town, the people, and the feelings they gave you.
She voluntarily chose to do some research in my location, find the part...read full review
I’ve been overcharged/scammed by some roadside assistance before and i was skeptical seeng so many good reviews. I gave it a try, the guy came in less than 2h as they promised and got my starter replaced and a tire from my trailer in no time for a fair price! Thank you very much guys, a five star well deserved!