Long waiting periods even if you have an appointment, grumpy nurses. And everytime we check in it's a new receptionist, must be hard to work there. Billings Clinic has gone way down hill this last two years.
About Billings Clinic West
Billings Clinic West is praised for its excellent care and friendly staff. Patients express appreciation for doctors like Gomez, Ana, Mestre, Smith, and Germany, highlighting their thoroughness, compassion, and ability to make patients feel valued. Many reviews mention positive experiences in both family medicine and urgent care, with quick and painless procedures described as confidence-boosting. The clinic's office staff is noted for being efficient and welcoming, contributing to a pleasant overall experience. Even during vacations, patients have found the quality of care to be outstanding. Billings Clinic West is highly recommended for its dedicated team and supportive environment.
Reviews
Billings Clinic is a teaching school. The only downside is residents never stick around and use the clinic to become doctors. I went through 6 doctors in a year, then was banned from the clinic and ER. Unfortunately, I’m equally at fault as the clinic. Smart people work here. However, if you want consistency, stability and reliability. This isn’t the right location. Use Billings Clinic as a temporary care. They will throw you away without remorse .
I’ve been to Billings Clinic West as a patient of family medicine and the urgent care and have received good care.
Update: I want to give a shoutout to Dr. Daniela Mestre who I saw for an in-office procedure. It was quick and painless and I felt confident in her.
Photos

Hours
Good to know
- specialties: family practice, billings clinic, allergies & immunology, doctor
- accepts credit cards
Location
2675 Central Avenue, Billings, MT 59101
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