Reviews for Benjamin Franklin Plumbing Billings
Write a reviewFrom Benjamin Franklin Plumbing Billings
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.6/5 Facebook: 4.9/5Benjamin Franklin Plumbing Billings
5528 Holiday Ave, Billings
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Jerod knew I was under a time crunch, so accommodated my schedule. He offered me a couple options being aware of my budget. The work was done meticulously, the room was cleaned and he communicated throughout the process. I have used Ben Franklin in the past and as usual, they did not disappoint. Highly recommend.Service: Plumbing fixture installation
Benjamin Franklin Plumbing is an absolutely 100% phenomenal business! I called in the morning on a Friday, about replacing a gas water heater, & they were on it by 1:00 pm.— even though they were fully booked into the next week. I was OK with that & understand business pressures & time constraints. However, when I just casually mentioned that I felt I was barely functioning under some heavy burdens (unrelated to the water heater), they dropped everything to help me out. They were professional, courteous, and kind. They went above and beyond to explore the possibilities for repairing the water heater instead of replacing it. They were fast, efficient, and did a superb...read full review
Jerod was very helpful in explaining tankless water heaters to me, since I decided to move away from the tank heater after two flooding disasters in about 12 years. I had done my research and had quite a few questions. We spent quite a bit of time looking at potential installation spots and water pipe routing paths. We came up with a plan and he and two helpers got right on it. It took Monday afternoon and Tuesday morning to complete and he was right on target for time.I am very satisfied with Jerod, his helpers and BFP in general.