About Bay Pool Company
Bay Pool Company is a trusted business that offers quality pool supplies and services. Customers appreciate the helpful and knowledgeable staff, especially the front worker who provided good advice and helpful service. The store carries a wide range of products, including shock, chlorine tablets, and stain removers, often at affordable prices. The company also excels in pool construction, creating beautiful pools with attention to detail. The crew, including members like Daniel, Greg, Bubba, and Kevin, are known for their professionalism, dedication, and ability to solve problems efficiently. They are willing to work on weekends and respond promptly to customer questions and issues. Customers are very satisfied with the final results, describing their pools as beautiful and their experience as smooth and positive. Overall, Bay Pool Company is highly recommended for pool supplies, maintenance, and construction, thanks to their quality work and excellent customer service.
Bay pool company came to our rescue. They built our pool four years ago and did an amazing job. Two days ago our pool, which is at our Airbnb that had guests in it turned green mainly due to us not changing the filter and the current heat wave. Even though bay pool does not due service calls and had no obligation to help us, they came to the rescue. Wendy came over and serviced the pool, knocked down the green, balanced it all out and left instructions on maintaining our pool better. They literally saved us when they didn’t have too.
I called 4/3 about a warranty on a salt cell that was purchased right before I bought my home. I had an issue getting a response due to some internal changes happening at the company. I expressed my issue and Adam handled it promptly and efficiently. He went above and beyond righting the situation when it wasn’t even an error on his part.
Bay Pool was a pleasure to work with and made the process very easy. They are honest and will not sell you something you don’t need. Jacob our installer was very thorough and wants his work to be perfect. If you are thinking about getting a pool, I would HIGHLY recommend contacting Adam, Wendy, or anyone at Bay Pool. You’ll be glad you did !!
We LOVE our new pool !!