Reviews

Write a review
  • Cassandra Barnes
    Apr 2026

    Yes they still remain the best if they can’t fix it they want touch it 🫢🏾

  • Vanessa Hess
    Mar 2026

    Original review was over 2 years ago:

    Could not get my shoes back in a timely manner so I didn't leave them. There was a lot of items on the shelves and it looked like ppl were not coming back to claim their belongings. I don't know what that was about, unless he was over charging for people to pick them up. I've never seen that many items on their shelves before today. And while I was there someone called and gave her ticket number to see if her purse was ready and was told she would get a call back after he looked for it. That wasn't good but I guess he didn't want to keep me waiting. Not sure if that was the proper way to handle that. But I THINK I will continue to do business there.

    Updated Review:
    This is the newest review of Southaven Shoe Repair 03/23/26.
    I DO NOT RECOMMEND THEM for shoe repairs! I ended up carrying my shoes to another place for repairs. Southaven owner tore the sole almost completely off of one of my shoes. All it needed was a little glue at the front of the shoe. He pulled the sole so far back that he actually did more extensive damage, even after I asked him to stop and I told him he was making it worse. Instead, he tore it half way off. So I guess he thought doing more damage would automatically make me leave them... but I refused and got my shoes and left!!

    I'm not sure if they're still in business there or not and I won't go there if they are!

  • Patricia Payne
    Dec 2025

    I had a great experience!. I took my boots to have the heels repaired. For a minute they couldn't find my boots it was a month ago when I dropped them off although I was told they would be ready in a week. I was getting nervous about to panic but the owner was so nice and very patient and understanding. Good customer service. He did an amazing job at a reasonable price! Thank you so much!

  • Crystal Johnson
    Dec 2025

    I just had an awesome experience today! I needed top heels and all other cobblers told me it would be a month. I called Southaven Shoe Repair and told him what I needed, and what the other cobblers told me time wise. He said he would have to see the shoes, but it would not take a month. When he saw the shoe, he asked when did I need them? I said next Thursday. He said he would be closed all next week due to family emergency. I told him I could understand. He fixed my shoes on the spot as I waited. I was so thankful! I tipped him, left him with 4 pairs of shoes to fix and all of them will be ready in 2 weeks! Thank you for your customer service!

  • Jacob Waldrop
    Oct 2025

    Very unorganized and slow. Needed an extra 2 weeks past the promised date on 2 pairs of shoes. Will not go back

  • jason williams
    Oct 2025

    I have my boots polished once a week for work. This business has my boots gleaming. Very responsible priced. The husband and wife could not be any nicer. You have my business.

  • Cathy Bie
    Jun 2025

    Got my zipper 10.00. Not 50. While i eaited

  • LASWEET3
    Dec 2024

    THEY DO GOOD WORK, AND MY SHOES WERE DONE WHEN THEY SAID IT WOULD BE😊 I WILL GO BACK😊😊

  • jennifer webster
    Oct 2024

    They are not open! I'm in front of the store now looking for another shoe repair store!

  • Jackson P.
    May 2024

    Service was immediate & while I waited! Needed heels repaired. In & out in 10 minutes & the price was fair & reasonable!

Load More

Southaven Shoe Repair

9060 Millbranch Rd, Southaven

Directions Call Suggest an Edit

Hours

Monday: ClosedTuesday: 9AM - 6PMWednesday: 9AM - 6PMThursday: 9AM - 6PMFriday: 9AM - 6PMSaturday: 9AM - 6PMSunday: Closed