About Hometown HVAC & Refrigeration
Hometown HVAC & Refrigeration is a local, family-owned, 3rd generation trusted company in the North Mississippi, Memphis, and surrounding Mid-South area. Whether a commercial business needs 24/7 emergency response to refrigeration issues, maintenance on all commercial HVAC systems, or a family needs to stay warm in the winter and cool in the summer, this team provides the honesty and trust customers deserve. Customers describe the service as outstanding, professional, and knowledgeable. The team is responsive, honest, and dependable, arriving quickly—even the same day or the next morning after a 3 AM call. They thoroughly diagnose problems, explain everything clearly, and fix the root cause instead of applying a temporary Band-Aid. They perform thorough leak searches, carefully cut sheetrock only where necessary, and make clean, precise openings, showing they care about the home as much as the HVAC system. They pressure-test repairs, verify no additional leaks, and get the system back up and running with minimal downtime. The team charges fair prices with no extra charge for rushed service, and they stand behind their work. They are hometown, down-to-earth guys who genuinely care about customers instead of just trying to make a sale. Communication is excellent, workmanship is top-notch, and they treat homes with respect. Customers say they are proud to be part of the Hometown HVAC and Refrigeration family and highly recommend them to anyone needing HVAC work. They earned a 10 out of 10, and customers would not hesitate to call again.
Back in the summer of 2020, our outside A/C unit failed during one of the hottest times of the year. I was out of town for work, leaving my wife and kids at home in a house with no air conditioning. He came out quickly, replaced the entire outdoor unit with a brand-new system, and got everything back up and running. Knowing my family was taken care of while I was away meant a lot.
Fast forward to 2026, and our indoor unit started giving us trouble. He came out the very same day, thoroughly diagnosed the problem, and found that the evaporator unit had developed a condensation issue that had shorted out the control boards. Unfortunately, the damage wasn’t repairable...read full review
Called at 3 AM with no air, and Marshall was there by 9 AM (he said if he'd been awake he would have come then, and I believe him). Polite, professional, worked quickly and calmly--no extra charge for the rushed service, and just delightful to help. Get it checked BEFORE it goes out!
Could not be more happy with the after hours service call. Highly recommended