Lapels

Based on the reviews, Lapels is a dry cleaner known for excellent customer service and great quality. The service is very nice, reasonably priced, and the clothes are very well done. Many customers have found a new dry cleaner due to the professional and courteous service. However, recent experiences have been mixed. One customer reported a very long wait of two weeks for an order of 15 jeans and 2 shirts, with excuses given for the delay. This has led to concerns about a new owner needing to improve. Despite this, the service is considered worth the drive for some, with one customer traveling 35 miles because the staff is professional and the business history is interesting. Lapels is described as a garment care expert that values customer convenience, quality, and environmental responsibility.