Company repeatedly failed to show up. In a year's time they may have actually showed up twice. Because of them I can't walk right because I injured my leg badly, could not get to a doctor to get it looked at and it healed wrong. In addition I had to go off a controlled substance medication cold turkey because they refused to show up to get me to the appointment for refills and my doctor couldn't refill if I wasn't there in person. I was sick for quite some time. Because of their negligence I have several health problems due to lack of treatment. I had no one else to drive me.
Angie Barnes
Oct 2024
Is worse transportation company she unprofessional who run that company driver are very sorry I wouldn’t let drive my dog to corn store just sorry woman answer phone have no people skills please do not used this service at all
Hazel Abear
Sep 2023
First time using them for transportation to appointment and 30 minutes after i was supposed to be at my appointment i get informed there driver couldn't take me i called 2 hours ahead to make sure they were coming and then called again 10 minutes before my appointment and nothing was told to me bullcrap ill never use caring hearts transportation again.
Kenji Stewart
Nov 2022
I only rated one star so I'd be able to leave a review. This is not a bad company, it's a good company offering a good service. They have Horrible Drivers. Drivers are not considerate of patients.
Ashly Thompson
Nov 2022
Has been canceling my rides last minute/day of my appointments almost everytime. Or they will pick me up late and won't get seen.
Ellen Atchison
Nov 2022
Always have to wait over an hour for return pickup. One time it was 3 hrs.
Retha Yates McClinton
Sep 2020
This service has left my elderly disabled mother twice now for scheduled rides to doctors appointments. today in fact she was standing on the sidewalk and they drive just drove away. The drivers stay on the phone the entire ride and are very distracted. I do not recommend this service and we are reporting them to medicaid.
Janell Hampton
Feb 2019
Transportation to non emergency medical appointment
Steven
Company repeatedly failed to show up. In a year's time they may have actually showed up twice. Because of them I can't walk right because I injured my leg badly, could not get to a doctor to get it looked at and it healed wrong. In addition I had to go off a controlled substance medication cold turkey because they refused to show up to get me to the appointment for refills and my doctor couldn't refill if I wasn't there in person. I was sick for quite some time. Because of their negligence I have several health problems due to lack of treatment. I had no one else to drive me.
Angie Barnes
Is worse transportation company she unprofessional who run that company driver are very sorry I wouldn’t let drive my dog to corn store just sorry woman answer phone have no people skills please do not used this service at all
Hazel Abear
First time using them for transportation to appointment and 30 minutes after i was supposed to be at my appointment i get informed there driver couldn't take me i called 2 hours ahead to make sure they were coming and then called again 10 minutes before my appointment and nothing was told to me bullcrap ill never use caring hearts transportation again.
Kenji Stewart
I only rated one star so I'd be able to leave a review. This is not a bad company, it's a good company offering a good service. They have Horrible Drivers. Drivers are not considerate of patients.
Ashly Thompson
Has been canceling my rides last minute/day of my appointments almost everytime. Or they will pick me up late and won't get seen.
Ellen Atchison
Always have to wait over an hour for return pickup. One time it was 3 hrs.
Retha Yates McClinton
This service has left my elderly disabled mother twice now for scheduled rides to doctors appointments. today in fact she was standing on the sidewalk and they drive just drove away. The drivers stay on the phone the entire ride and are very distracted. I do not recommend this service and we are reporting them to medicaid.
Janell Hampton
Transportation to non emergency medical appointment
Michelle Susana Dantzler
They are a very reliable company.