Kenny was quick to respond and was very knowledgeable. System had ran out freon due to a leak. Evan and Ben performed the repair and were very professional and patient, answering all my questions. After the leak was resolved another issue became apparent. Kenny and his team was able to pinpoint the issue without shotgunning parts. I really appreciated the time they took to do the job right. They were very accommodating by squeezing me in the next day to make sure the job got done. I was also presented with several options without any pressure on which route to go. In the end they got the job done and provided guidance along the way. One things for sure, you won't be left… read full review
About Wards Heating & Air Conditioning
Wards Heating & Air Conditioning is a local, family-owned and operated business with over 20 years of experience in the industry. They pride themselves on being friendly, honest, professional, knowledgeable, and clean. Their team is dedicated to providing excellent customer service and solutions for comfort in homes, offices, and other spaces. With a prompt and professional approach, they offer efficient troubleshooting and repair services. Their technicians are knowledgeable and meticulous in their work, providing a stress-free experience for customers. Recent reviews highlight their super quick response time, especially for after-hours service calls, with prices that are reasonable. Customers appreciate their friendly and informative technicians, like Kenny, who provides excellent customer service and thorough explanations of options and recommendations. The installation process is quick and clean, with detailed walkarounds and photos to help customers understand how everything is set up. Wards Heating & Air Conditioning is a reliable and trustworthy choice for HVAC needs, committed to customer satisfaction and building long-term relationships.
Reviews
The staff at Wards are very professional and honest, from the after hours phone call appointment to the service by the technician doing the repair himself: it was a much better experience than I have ever gotten from any other local AC companies. Getting the appointment was quick and the technician arrived during the time was scheduled. He was knowledgeable and explained things easy for me to understand, kind, patient, and through. He was upfront about the problems and costs. He was willing to meet me in the middle and didn’t push any extra services I didn’t need. A lot of companies around here do that and I understand business is business, but I’m a single mom… read full review
I am so impressed by this company they were fast to respond, professional, courteous, honest, very reasonable and knowledgeable. I will be putting their business card on our HOA website….I might buy my own sign and put it in my yard
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Hours
Good to know
- accepts credit cards
Location
12453 Canal Rd Suite C, Gulfport, MS 39503
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