About Naval Branch Health Clinic
Based on the reviews, Naval Branch Health Clinic provides excellent care and treatment at the Pharmacy, with minimal waiting time. The clinic offers the best medical experience, with phenomenal and thorough providers who help patients better understand insurance and give contact resources. Patients do not feel brushed off or not taken seriously. The blood draw process is amazing with no issues, and the officer directing appointments goes above and beyond. The front desk is mostly friendly and has given children masks for visits, though they are sometimes overwhelmed. A provider named Dr. Graves is confident in her advice for common ailments and childhood issues, and patients feel confident and comfortable bringing their children to her, though special problems require a specialist visit.
The quality of care and service has gone down a lot in this clinic. Not enough staff and those they have are completely overwhelmed. They were missing records from my previous visits. I went with a sincere concern about mental health and left feeling dismissed. The clinic is now very much, get in and get out.
Many of us go here bc we have no choice in it. It’s terrible from access to care which is months and months out. Doctor that obviously doesn’t care to listen and pushes u out door fast as they can. Then you’re stuck at pharmacy with them joking around and horsingoff while 9 people waiting on medications.
They literally just bailed out on my husband and I without a word they let our medication laps and now I am sitting here on week three trying to figure out who I call just so I can get some to last until I go see this new doctor. I am so sick and tired of this clinic they have misdiagnosed me in the past without repercussions. They told me it was all in my head after they made me jump through hoops with different doctors shots in my hip, Physical Therapy, Home healthcare, Non contrast CTs. Then one night the pain got so bad I went to the ER and they did a CT and found a huge tumor. They went years knowing I had high B/P and did nothing about it. Last year someone finally...read full review