Crossroads Family Vision

First off I called on Monday, nobody answered but I could and did leave a message. They didn't get back to me until Wednesday but had an opening the following morning at 10:30 so I thought that was great. Came in 15 minutes early for paperwork, I was a new patient for them, filled it out and ended up waiting about an hour past the appointment time before I got started. Seemingly decent place but they got 4 stars from me mostly because of the wait, it wasn't like it was the last appointment of the day so it shouldn't have been necessary.

According to my kids the doctor and the tech were friendly. I have a feeling ppl return because of them. I scheduled an appointment for my three kids and my husband, none of them will be returning. My biggest pet peeve is poor customer service because being nice or cordial is literally a part of your job description. I’m not even asking for the red carpet treatment but acknowledgement and speaking when I walk into their place of business would be nice. All the negative reviews about this place are warranted. I disregarded them even after scheduling my initial appointment and being treated as if I was a problem for wanted to patronize their business. But once again…we… read full review

I was nervous after reading reviews but I had a great experience! The ladies at the front were sweet and efficient and Dr. Barker was great! He was quick but thorough and so friendly! I’ll be sticking with Crossroads for my whole families eye needs.