Greenville Eye Clinic

Apr 2024

These people will not answer the phone or return calls. I like Dr Lord, but the staff are not professional. It is a waste of time to leave a voicemail because they will not return calls. They will not return emails.Being short staffed is not an acceptable reason to ignore calls.I was generous giving them one star. My GOD, if they are short staffed then hire another worker! Using this same excuse week after week, month after month has gotten old. I am literally done with this place. I advise anyone who is considering going to this place find somewhere else.

Aug 2023

If I could rate a zero I would! I haven't gotten an opportunity to experience their service because no one answers the phone. I have been trying for months to schedule an appointment, but as I stated earlier, no one answers. The phone just rings until it hung up on its own. What kind of business allows their phone to ring relentlessly and never answers? If this is the type of thing that goes on when trying to make an appointment, I'm not so sure if I even want to experience the service!

Jan 2023

My experience with GEC is usually an excellent one but recently the staff has been a bit short patience and now they just let the phone ring and will not answer. I understand lots of business is short staff but this is ridiculous. They ordered my glasses in Sept after they came back in 15 days as stated. The glasses was suppose to be the same prescription same tint and all. When the glasses came in the lens was black, the darkest shade I've ever seen. They tried to correct them in the office and could not. The lab tech told me she would have to send them back off to have them corrected. I've been calling , when someone finally answer my phone call all I hear is attitude....read full review