About Columbus Marble Works
Columbus Marble Works has been designing and creating monuments, signage, and architectural elements from granite, marble, limestone, and bronze since 1846. They offer a range of options, from simple flat grave markers to upright monuments and mausoleums, helping clients create meaningful tributes. Customers appreciate the considerate and caring service, with staff taking the time to explain options and address concerns. The company is known for its quality craftsmanship, timely service, and willingness to fix issues at no extra charge. Overall, Columbus Marble Works is respected for its long history, professionalism, and dedication to honoring loved ones through beautiful, lasting monuments.
In the months we've dealt with them, the customer service has, I must admit, generally not been good. We can never get Mr. Blair to return a phone call or email. (Does he see the email and ignore it, even though we're spending $20,000?) I found it difficult to deal with another employee last year and had to find another salesman. It's tough to say why this is the case, but the best answer that I can divine is that it's the honor culture of a mid-sized rural Mississippi town not to be too attentive to the customer. In this context, the customer isn't always right. You put the order in when they can deal with you and you wait until it's done. Between then have some cajones...read full review
Awesome place to work with! Sandy was very responsive to my questions. They were able to get a marker set up for me. They also helped me with getting things set up to arrange a marker that needed move at a cemetery. When it came time to get the new marker set up, their team came out despite not very favorable weather to get it set up for me. The team that came out for the installation were a pleasure to speak with, and went above my expectations. This is a wonderful, and welcoming, place to work with! Amazing experience!
Mr. Sanders Edmonson is an absolute standout. I had a great experience with him. He took very considerate care pertaining to my love ones. The head stones were beautiful, and delivered with care. Thank you Columbus Marble Works.