Reviews for Drain Masters Plumbing, Drains & Water Cleanup
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accepts credit cards commercial emergency service licensed residential
Ratings
Google: 4.1/5
Facebook: 4/5
BBB: F
Nextdoor: 6 ❤️
Drain Masters Plumbing, Drains & Water Cleanup
5761 Westwood Dr, Weldon Spring
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Excellent and fast service. I had a pipe burst and was able to get a plumber out the same night. Everyone I interacted with was very friendly and knowledgeable. Mitigation crew came out the very next day. Highly recommend.
Update 12/21/23: After posting this review, I was contacted by the manager next day. Although they did not give any specific reason for the delay aside from mentioning a bunch of back-office issues, they sent someone out to re-run the camera and complete the paperwork within 48 hours of my post. I have updated my score accordingly.=====The initial service call was prompt. We needed our sewer line camera inspected underneath our home to check for leaks. The technician did not find a leak under the home, but found roots in the sewer lateral outside the foundation. He also urgently noted that the section of sewer could collapse within months. We paid him to clean out the...read full review
Very fast response time! Clogged lateral was fixed in no time on a Saturday. Second time we have used them (for 2 different problems) and they are always professional, courteous and knowledgeable. Would highly recommend.