About Mercy Clinic Spine and Pain Management - Washington
Mercy Clinic Spine and Pain Management is a highly regarded facility known for its compassionate, helpful, and knowledgeable staff. Patients appreciate the quick appointment scheduling and the time spent with them during visits. Dr. Mathew has received praise for his dedication in treating severe pain conditions, such as neck pain, and his efforts in navigating insurance challenges to ensure patients receive necessary treatments. Many patients report significant improvements in their quality of life after receiving care, including effective needle treatments that have reduced pain levels dramatically. Dr. Naylor has been recognized for his exceptional care, particularly in managing medication side effects for patients with herniated discs. His thorough explanations and willingness to answer questions have instilled confidence in patients as they progress through their treatment plans. The courteous staff, including NP Jessica Latham, has also been highlighted for their understanding and supportive approach. Jessica is particularly noted for her relatability and ability to listen to patients' concerns, making them feel heard and valued. Overall, Mercy Clinic Spine and Pain Management is recommended for its dedication to patient care and effective pain management solutions.
I came in feeling really anxious because my primary doctor couldn't find the cause of my back pain. Dr. Naylor was a breath of fresh air—he immediately had a strong understanding of what was going on and explained everything to me in great detail. I left his office feeling completely confident that I’m on the road to being pain-free. I was incredibly impressed with Dr. Naylor and highly recommend him!
Dr Mathew saved me from the worst pain of my life. I had such bad neck pain to the point where I couldn’t do my normal daily activities or lift up my purse. My insurance at first rejected me getting the treatment I needed but he suggested other treatments until they approved it which I appreciated so much from him. He tried so hard to get me approved by insurance and when I did he scheduled me an appointment asap. Now I can do my daily activities and do exercises again like I used to because of him. He gave me the needle treatments it helped me so much. I used to have 10/10 pain and now it is way better than before. I recommend him 100 precent. Thank you so much.
My husband was not only in excruciating pain from a herniated disc in his neck, but also having a horrible time with the meds he was on. We were quickly losing hope as the wait to get into a pain management doctor was as long as the neurosurgeon. Dr. Naylor and his office were wonderful at working us in when they heard about our plight and Dr. Naylor himself was nothing short of amazing. He switched my husbands medications immediately and it helped his side effects tremendously. When we met Dr. Naylor we were very impressed. He took the time to show us the MRI with explanations, but most of all, answered all of our questions. We felt like we were finally getting somewhere...read full review