About Michael's Flooring Outlet
Michael's Flooring Outlet is a great place to purchase flooring and carpet, where customers can trust that the installation will be done right the first time. They provide attentive, personalized service and even offer toys for children. Customers have reported being very pleased with the help they received when choosing carpet, and have praised the professionalism and skill of the installers. One customer shared a positive experience with Pete at the Dardenne Prairie location, who arranged a measure, provided a clear quote, and explained the process thoroughly. When a shoe base issue arose during installation, Pete quickly corrected it and ensured it was delivered on time, while installer Joe did an excellent job with attention to detail. Others have appreciated how Larry helped select the best carpet options for their budget, and Brian Dobbs installed the carpet perfectly. Overall, Michael's Flooring Outlet is a wonderful business that transforms homes with new flooring, and many customers plan to return for future needs.
Pete at the Dardenne Prairie location was excellent. I already knew what floor I wanted so he arranged a measure and then gave me a firm quote within a few days. Was very transparent on pricing and all extras. He explained the whole process and was accurate on install lead time. Once installation began, it was discovered that the shoe base ordered wasn’t going to fit properly. No fault of Pete’s but with certain walls in house once carpet was removed. Pete corrected the shoe base problem and ensured it was delivered in time not to delay flooring completion. Joe, my installer, did an excellent job. He was very particular on how the floor was laid and his attention to detail and care taken during the install was much appreciated. I will definitely look to Michael’s for any future flooring needs. My floor looks great!
Larry directed me to the best carpet options for my project and budget. I picked out a berber for my stairwell with a pattern. Brian Dobbs installed the carpet PERFECTLY.
Affordable, high quality products and installation. Great follow up by salesman and office staff. Professional and friendly installer.