Five stars aren't nearly enough!
After getting repeated denials/partial coverage from our insurance company, I was beginning to think getting our storm damage covered by our insurance carrier was a lost cause. Thankfully, Jake at Gateway General Contractors stepped in, and what a difference he made!
Jake personally guided us through the entire process. He got on the phone with our adjuster and met our adjuster at our house… multiple times. He took countless pictures of the storm damage and uploaded them to the insurance company’s portal. His expertise, persistence, and determination resulted in full coverage for a new roof, gutters, downspouts, AND gutter guards!
What… read full review
About Gateway General Contractors Roofing
Gateway General Contractors Roofing is a reliable choice for roofing, siding, and general contracting services for both residential and commercial properties. Their experienced team is dedicated to delivering top-quality workmanship and personalized care, ensuring a smooth experience for customers. Many clients express satisfaction with their roofing projects, noting that the final results look great and the cleanup is thorough.
However, they also emphasize the importance of how a company handles mistakes. In one case, after an issue with a newly installed roof led to significant problems, Gateway responded promptly and took full responsibility, addressing all concerns and ensuring the situation was resolved quickly. This commitment to service and accountability is a recurring theme in reviews.
Clients appreciate the team’s proactive communication and support throughout the insurance process, making challenging situations much easier to navigate. From coordinating with engineers for complex repairs to being available for questions, Gateway's staff, including team members like Patrick and Jake, are recognized for their professionalism and dedication.
Overall, Gateway General Contractors stands out for their integrity, quality service, and commitment to customer satisfaction, making them a trusted choice for roofing and contracting needs.
Reviews
We had our roof replaced last year, and initially, we were very happy with the results. The roof looks great, and the crew did an excellent job cleaning up after themselves.
Unfortunately, this year we started experiencing problems with moisture getting into our pipes and furnace, and we couldn’t figure out why. A couple of weeks ago, my husband turned on the furnace, and our house quickly filled with the smell of gas. We had to call the fire department, who then contacted Spire, and our gas was shut off.
Our heating and cooling company came out and discovered significant damage to our furnace and water heater. They suspected there was a blockage in the flue, so we… read full review
Gateway was recommended by a former roofer, and Gateway did a great job, Danny went above and beyond expectations, a bulldog with the insurance company, great follow up throughout the process, and of course the new roof looks great!
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Hours
Location
4213 North Saint Peters Parkway, St. Peters, MO 63304
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