I take my mother here once a month. She loves her hairstylest! They are very safe, they take your temperature as soon as you walk in and they only allowed if you people a Time they have been very safe during the whole ten dimmick we are very happy with this establishment.
December 2019
Love this place.
December 2019
This ULTA has the worst customer service! My husband went there to buy a liter Redken shampoo and conditioner. He ended up leaving earlier this week with just the shampoo, and then finding out they were BOGO. So, he went back today to return the shampoo and get both. The first cashier returned the shampoo after my husband explained to her what he wanted to do. He went back and go the conditioner, got back in line, got a different cashier and she told him "no sir, that's not on the liters. You have to read the fine print". She argued with him and was very accusatory toward him. I HATE this ULTA!!! I will go to the one in Ballwin!
I take my mother here once a month. She loves her hairstylest! They are very safe, they take your temperature as soon as you walk in and they only allowed if you people a Time they have been very safe during the whole ten dimmick we are very happy with this establishment.
Love this place.
This ULTA has the worst customer service! My husband went there to buy a liter Redken shampoo and conditioner. He ended up leaving earlier this week with just the shampoo, and then finding out they were BOGO. So, he went back today to return the shampoo and get both. The first cashier returned the shampoo after my husband explained to her what he wanted to do. He went back and go the conditioner, got back in line, got a different cashier and she told him "no sir, that's not on the liters. You have to read the fine print". She argued with him and was very accusatory toward him. I HATE this ULTA!!! I will go to the one in Ballwin!