It would've been a one star had someone not paired us up with Catherine (not sure it's it a K or C) she saved the whole experience for me and my fiance. I was coming into to get makeup and lipstick for our wedding and besides the walking in acknowledgement no one batted their eyes to help us. Once I found someone who acknowledged me I asked for help and was paired up with C(K)atherine . She helped us get to the right area and shade and helped me make a decision
About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of cosmetics, fragrances, and beauty products from over 500 brands. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Colourpop.
The store also emphasizes "Conscious Beauty" with options for vegan, cruelty-free, and sustainably packaged products. Ulta Beauty also offers salon services, including haircuts, hair coloring, brow waxing, lash extensions, and makeup application.
Customers praise the helpful and friendly staff at Ulta Beauty, noting that they go above and beyond to assist with product selection and provide a positive shopping experience. The staff is patient and incredibly helpful, offering amazing customer service. They are wonderful teachers and coaches who are knowledgeable and informative, helping customers freshen their look and feel good about themselves.
Reviews
I asked if they had a certain brand's product in the store, the employee was friendly and helpful. She even asked and other staff tried to find it also. They have great customer service!
I stopped by Ulta with my husband looking for makeup for an upcoming wedding and honestly felt a little overwhelmed trying to figure out what would work best. Thankfully, Catherine noticed I was struggling and immediately stepped in to help. She was incredibly kind, patient, and knowledgeable, helping me find the perfect foundation shade and blush to complement my outfit. Her enthusiasm made me even more excited for the event.
Joe was equally wonderful. He has a natural charisma that instantly puts people at ease. Between sharing stories, making me laugh, and helping me navigate products, he turned what could have been a stressful shopping trip into a genuinely enjoyable… read full review
Photos

Hours
Good to know
- offers same-day delivery
- masks required
Location
4120 Elm Park Dr, St. Louis, MO 63123
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