Schindler Elevators & Escalators in St. Louis

Jan 2023

I have read these reviews and I completely AGREE with them. Schindler is a joke. The company I work for are in a contract as well and can’t get any work done. Elevator out for many many months when I was in a wheelchair. Now they are sending us invoices for work done and they have not even been here to do the work. I am the only person who works in my office so I know for a fact they have not been here. DO NOT USE THIS COMPANY!!!!!

Jan 2023

Schindler Elevator has the worst customer service of ANY company that I have ever dealt with. You can't leave voicemails, because "their mailbox is full', emails do not get returned. If you are diligent enough, and finally get to speak to someone, they say they will get back to you, but never do. If I could switch elevator companies, I would do so in a minute.

Jan 2021

This is THE worst business for customer service! There are two elevators in my building and they regularly are out of service. I contacted the supervisor, Shawn Huber, who told me he didn't know about the elevators being down. However, I complained to the property manager, who showed me texts/emails directly TO Mr. Huber. He also told me he would get back with me, but never did. Calls to Schindler go unanswered and when they do, representatives continue to ignore my issue by referring me to other people. For WEEKS at a time, our elevators are down, and Schindler continues to tell us they need to order more parts. What elevator company takes WEEKS to receive parts to...read full review