Finally, the best team ever at this Lens Crafter location in Galleria Mall! Store Manager Charlene leads a fantastic team with exceptional customer service. Darius, Matt, Toia, and all the store representatives are incredible. Charlene, you truly are a remarkable leader. I hope they’ll stay for a long time. Best of luck to them!
January 2026
Dr. Antoine, his staff, and Adam made my first experience with Lenscrafters a pleasant one. I loved their professionalism, empathy, and honesty in helping me assess my vision health.
November 2025
Matt is FABULOUS! I feel like I just went back in time to true customer service. I received above and beyond service starting with me calling frantic after leaving my glasses on a plane, to having my lenses there waiting for me, help selecting the perfect frames, and a turnaround time to finished glasses I didn’t think possible. The whole team was kind and turned a bad day to delightful! Highly recommend!!
Finally, the best team ever at this Lens Crafter location in Galleria Mall! Store Manager Charlene leads a fantastic team with exceptional customer service. Darius, Matt, Toia, and all the store representatives are incredible. Charlene, you truly are a remarkable leader. I hope they’ll stay for a long time. Best of luck to them!
Dr. Antoine, his staff, and Adam made my first experience with Lenscrafters a pleasant one. I loved their professionalism, empathy, and honesty in helping me assess my vision health.
Matt is FABULOUS! I feel like I just went back in time to true customer service. I received above and beyond service starting with me calling frantic after leaving my glasses on a plane, to having my lenses there waiting for me, help selecting the perfect frames, and a turnaround time to finished glasses I didn’t think possible. The whole team was kind and turned a bad day to delightful! Highly recommend!!