If I could give negative stars I would. Back in July of 2024, I scheduled a women’s wellness appointment with Dr. Jodi Rai at CareSTL (the clinic my United Healthcare insurance recommended). From the minute I stepped in the door, everything about the experience was HORRIBLE. The woman at the front desk who had my drivers license in front of her still managed to enter my name in the system incorrectly, also listed me as a male (hilarious, since I was there for a women’s wellness appointment), and neglected to sign me up for portal access (which is required to access test results, etc. - you cannot get results any other way and cannot sign up for access on your own).... read full review
March 2025
Do NOT do business with this clinic. We have thousands of dollars of unpaid bills for services already rendered to this clinic. They have been dodging us for months, have told us that they are "out of cash", and refuse to pay their bill. DO NOT PROVIDE SERVICES TO THIS CLINIC.
January 2025
I’ve been going here since I was a child , the older I get the worse this clinic is getting, they hire ppl that don’t wanna do their jobs they have their AirPods in talking Otp….literally half the staff doesn’t wanna do their job all they do is laugh & just lack or work . So if you ever need assistance look somewhere else
If I could give negative stars I would. Back in July of 2024, I scheduled a women’s wellness appointment with Dr. Jodi Rai at CareSTL (the clinic my United Healthcare insurance recommended). From the minute I stepped in the door, everything about the experience was HORRIBLE. The woman at the front desk who had my drivers license in front of her still managed to enter my name in the system incorrectly, also listed me as a male (hilarious, since I was there for a women’s wellness appointment), and neglected to sign me up for portal access (which is required to access test results, etc. - you cannot get results any other way and cannot sign up for access on your own).... read full review
Do NOT do business with this clinic. We have thousands of dollars of unpaid bills for services already rendered to this clinic. They have been dodging us for months, have told us that they are "out of cash", and refuse to pay their bill. DO NOT PROVIDE SERVICES TO THIS CLINIC.
I’ve been going here since I was a child , the older I get the worse this clinic is getting, they hire ppl that don’t wanna do their jobs they have their AirPods in talking Otp….literally half the staff doesn’t wanna do their job all they do is laugh & just lack or work . So if you ever need assistance look somewhere else