I called them late in the afternoon and actual person answered the phone! They were able to get someone over to our home ASAP (24 minutes after the call)! Service call charge was the lowest I had heard in the area. Very informative, was able to figure out issue quickly. He was able to got LG to approve the repairs under warranty on the spot. Waiting on LG to ship parts. Stay tune for update when the work is complete. Didn't even collect the service call fee said they will try to get LG to cover it. Stay tune for updates!
Aug 2022
I called them late in the afternoon and actual person answered the phone! They were able to get someone over to our home ASAP (24 minutes after the call)! Service call charge was the lowest I had heard in the area. Very informative, was able to figure out issue quickly. He was able to got LG to approve the repairs under warranty on the spot. Waiting on LG to ship parts.Stay tune for update when the work is complete. Didn't even collect the service call fee said they will try to get LG to cover it.Stay tune for updates!Services: Refrigerator repair
Jun 2019
My refrigerator went out in the AM, and Jon was able to come by that afternoon. Since the refrigerator was over 10 years old and required a major part, I decided not to have the repair. Jon was very courteous and most importantly honest with the problem and repair costs. I paid him for the service call, which was very reasonable, and have his number, as he will be my first call if I have another appliance issue.
I called them late in the afternoon and actual person answered the phone! They were able to get someone over to our home ASAP (24 minutes after the call)! Service call charge was the lowest I had heard in the area. Very informative, was able to figure out issue quickly. He was able to got LG to approve the repairs under warranty on the spot. Waiting on LG to ship parts. Stay tune for update when the work is complete. Didn't even collect the service call fee said they will try to get LG to cover it. Stay tune for updates!
I called them late in the afternoon and actual person answered the phone! They were able to get someone over to our home ASAP (24 minutes after the call)! Service call charge was the lowest I had heard in the area. Very informative, was able to figure out issue quickly. He was able to got LG to approve the repairs under warranty on the spot. Waiting on LG to ship parts.Stay tune for update when the work is complete. Didn't even collect the service call fee said they will try to get LG to cover it.Stay tune for updates!Services: Refrigerator repair
My refrigerator went out in the AM, and Jon was able to come by that afternoon. Since the refrigerator was over 10 years old and required a major part, I decided not to have the repair. Jon was very courteous and most importantly honest with the problem and repair costs. I paid him for the service call, which was very reasonable, and have his number, as he will be my first call if I have another appliance issue.